The various organizational routines and processes that determine how efficiently and effectively the organization transforms its inputs into outputs are called
A) strengths.
B) core competencies.
C) capabilities.
D) customer value.
E) operations.

Question

Quizplus · Accepted Answer

Capabilities refer to the organization's routines and processes that influence how well it can convert inputs into outputs, reflecting its operational effectiveness and efficiency.

The Various Organizational Routines and Processes That Determine How Efficiently