In customer relationship management,every interaction with a customer or potential customer is known as a storyboard.

Name: In customer relationship management,every interaction with a customer or potential customer is known as a storyboard.
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Every interaction with a customer or potential customer is not known as a storyboard in customer relationship management. Storyboarding refers to the process of mapping out a customer's journey and identifying touchpoints where the business can interact with them.

In Customer Relationship Management,every Interaction with a Customer or Potential