In the context of writing a bad-news message using the inductive outline, which of the following precedes the step that presents facts, analysis, and reasons for the refusal or bad news?
A)The step that includes a counterproposal
B)The step that states the bad news using a positive tone
C) The step that puts forward a neutral idea and then leads to refusal
D) The step that indicates a continuing relationship with the receiver

Question

Quizplus · Accepted Answer

In the inductive approach to writing a bad-news message, the communication typically starts with a neutral idea that both the sender and receiver can agree upon, which then logically leads into the explanation of why the bad news (such as a refusal) is necessary. This approach helps to prepare the receiver for the bad news in a way that is less direct and potentially less damaging to the relationship.

In the Context of Writing a Bad-News Message Using the Inductive