Shift scheduling for services does not involve:
A)forecasting the amount of work to be done per time period.
B)assigning shifts to staff based on skill and availability.
C)converting work per time period into number of workers required
D)covering requirements with a minimum of shifts.
E)staffing at a constant minimum level to minimize wage costs.

Question

Quizplus · Accepted Answer

The statement "staffing at a constant minimum level to minimize wage costs" is not a correct step in shift scheduling for services. It is important to have the appropriate number of workers scheduled to meet the forecasted demand and ensure high-quality service. Only staffing at a constant minimum level can result in understaffing during peak demand periods, leading to poor customer service and lost sales.

Shift Scheduling for Services Does Not Involve