Deck 20: Monitoring Outcomes and the Use of Data for Improvement

Question 1

Which hospital data collection result will most likely affect nursing practice?

A)Changes in staffing patterns
B)Changes in patient acuity
C)Introduction of the needleless system
D)Changes to the interview process

Answer 1

Changes in staffing patterns

Question 2

What information obtained from hospital data collection can be used for patient improvement?

A)Infection rates
B)Employee satisfaction
C)Best practice
D)Overtime costs

Answer 2

Infection rates

Question 3

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)

A)Improvement in quality of patient care
B)Lower patient acuity
C)Lower mortality rates
D)Improved retention
E)Establishing benchmarks against other institutions

Answer 3

Improvement in quality of patient care
Improved retention
Establishing benchmarks against other institutions

Question 4

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

A)Accessibility of services
B)Number of staff per shift
C)Communication
D)Quality of care
E)Recognition of physician in community
F)Continuity

Question 5

Which are benefits to the organization are acquired from greater patient satisfaction?

A)Higher employee satisfaction
B)Lower acuity
C)Higher employee benefits
D)Fewer call lights to answer

Question 6

What information obtained from hospital data collection can be used for staffing purposes?

A)Patient satisfaction
B)Staff competency
C)Best practice
D)Use of agency nurses

Question 7

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?

A)Obtaining blood cultures within 4 hours of arrival at the hospital
B)Administering antibiotics within 4 hours of arrival at the hospital
C)Administration of aspirin on arrival to the hospital
D)Administration of oxygen at 4 L per nasal prongs

Question 8

When reviewing outcome measurement for clinical use, the reviewers must understand that the data

A)identify the improvement required.
B)identify the cause of the problem.
C)identify questions to be asked.
D)identify the results only.

Question 9

What information obtained from hospital data collection can be used for administrative purposes?

A)Unit-specific measures
B)Staffing ratios
C)Turnover
D)Evidence-based practice

Question 10

One of the best indicators of clinical performance can be attributed to

A)yearly census.
B)patient satisfaction surveys.
C)employee satisfaction surveys.
D)staff turnover.

Question 11

The best method for providing information regarding patient satisfaction surveys to the staff is by

A)emailing results to all employees.
B)making an announcement at the next staff meeting.
C)providing results from the most current survey.
D)providing comparison of current results with previous performance results.

Question 12

Core measures identified by The Joint Commission include standard orders regarding care and data collection for

A)infection rates.
B)community-acquired pneumonia admission rates.
C)rates of smokers admitted with acute myocardial infarction.
D)rates of smokers admitted with hypertension.