Deck 11: Questioning Skills and Systematic Inquiry

Question 1

Adopting a not-knowing position as a counselor:

A) is never a good idea since it lessens one's credibility.
B) leads counselors to make assumptions.
C) makes it all right for us to not understand everything, and helps us realize that the expert in the room is the client.
D) demonstrates a lack of intelligence and interest.
E) both a and d

Answer 1

C

Question 2

Which of the following statements about closed questions is inaccurate?

A) Closed questions facilitate communication.
B) Any question that can be answered by yes or no is a closed question.
C) Closed questions do not inherently encourage clients to share their feelings, thoughts, or behaviors.
D) By asking a closed question, the counselor has set the direction of the response.
E) None of the above (all are accurate).

Answer 2

A

Question 3

Questions that ______________ are often closed.

A) refer to time or date
B) request a number
C) can be answered by a simple fact
D) all of the above
E) both a and b

Answer 3

D

Question 4

Questions beginning with the letter _____________are likely to be closed.

A) B
B) Y
C) W
D) D
E) H

Question 5

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.

A) closed
B) open-ended
C) probing
D) targeted
E) shotgun

Question 6

The most powerful open-ended questions begin with:

A) How and What.
B) Where and Why.
C) Who and When.
D) Do and Did.
E) All of the above (they are equally powerful).

Question 7

What types of questions are counterproductive to the therapeutic process?

A) Why questions
B) Judgmental questions
C) Shotgun questions
D) Balloting questions
E) All of the above

Question 8

"What caused you to…?" and 'How is it you…?" are _______________ questions.

A) therapeutic
B) disguised "Why"
C) unproductive
D) altruistic
E) both b and c

Question 9

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:

A) thought-provoking questions.
B) judgmental questions.
C) closed questions.
D) shotgun questions.
E) facilitative questions.

Question 10

An example of balloting questions is:

A) "What on earth were you thinking?"
B) "Do you like your new job? What's it like? What's your favorite part? Are you glad you took it?"
C) "You don't really want to do that, do you?"
D) "How did you meet your spouse?"
E) "What do you recall about that experience?"

Question 11

Shotgun questions are a series of usually closed questions asked one after the other with short client responses in between.

Question 12

Assumptive questions are similar to leading questions but are generally open-ended.

Question 13

Your job as a counselor is to discern the "Whys" of your clients by asking them disguised "Why" questions.

Question 14

Most clients are aware of why they think, feel, and behave as they do.

Question 15

"What" and "How" questions require the client to justify his or her thoughts, feelings, or behaviors and can make him or her defensive.

Question 16

An implied question is a cross between an encourager and a question, and can take the form of a statement.

Question 17

The appropriate use of questions is a counseling skill and a disciplined behavior.

Question 18

If a question takes the client off-topic, do not ask it unless you have a compelling reason to investigate a new area of inquiry.

Question 19

Gathering information is only one use of questioning and not necessarily the sole the goal of the session.

Question 20

Systematic inquiry is most often implemented during intake sessions and in the cases of crisis.

Question 21

When is the use of closed, assumptive, and leading questions warranted? Be specific.

Question 22

How does a counselor best respond to his or her clients' questions when they ask him or her to give advice or tell them what they should do?