Deck 1: Foundations of Interpersonal Communication

Question 1

Using jargon, or overly complex terms, can contribute to noise.

A) psychological
B) physical
C) physiological
D) semantic

Answer 1

D

Question 2

According to the text, it is not the of communication you engage in, but the that matters.

A) style; quantity
B) quality; style
C) quantity; quality
D) quality; quantity

Answer 2

C

Question 3

When Ayana calls her father to tell him about the promotion she just received, the telephone would be considered .

A) the channel
B) feedforward
C) physical noise
D) the physical dimension

Answer 3

A

Question 4

Which of the following is an example of psychological noise in a classroom setting?

A) someone coughing next to you
B) worrying about your grade on a test
C) experiencing hearing loss
D) being confused by the meaning of a word

Question 5

Which of the following is true of transactional communication?

A) It's always the same.
B) It's a linear process.
C) The elements are independent.
D) Each person serves simultaneously as speaker and listener.

Question 6

signals to a speaker whether he or she needs to adjust, modify, strengthen, or change the content or form of a message.

A) Feedforward
B) Feedback
C) Noise
D) Code-switching

Question 7

Daniel asks Erin out on a date. Erin must now decide what she will say, how she will say it, what she won't say, etc. Erin is being presented with .

A) feedback
B) physiological noise
C) choice points
D) a metamessage

Question 8

Madison texts her boyfriend throughout the day to let him know she's thinking of him, and she always feels better when he responds in kind. In this case, their purpose for communication is to .

A) help
B) relate
C) learn
D) influence

Question 9

The view of ethics argues that what is or is not ethical depends on a culture's values and beliefs, as well as the particular circumstances.

A) subjective
B) objective
C) absolute
D) cultural

Question 10

Interpersonal competence refers to .

A) signals that serve as stimuli
B) the ability to communicate effectively
C) a person's motive in communicating
D) feedforward messages

Question 11

Terrell responded to an email message sent to him the day before. This is an example of communication.

A) convergent
B) synchronous
C) asynchronous
D) automatic

Question 12

Metamessages are messages .

A) about other messages
B) that do not include feedback or feedforward
C) that include psychological noise
D) occurring only in the speaker's head

Question 13

A variety of studies show that employers rate as the most desired skill set for potential employees.

A) job-specific skills
B) computer skills
C) leadership qualities
D) oral and written communication skills

Question 14

is the verbal and nonverbal interaction that takes place between two or more) interdependent people.

A) Interpersonal communication
B) Self-disclosure
C) Punctuation
D) Intrapersonal communication

Question 15

What are two dimensions of context in interpersonal communication?

A) temporal and social-psychological
B) channel and noise
C) cultural and gestural-visual
D) social-psychological and semantic

Question 16

refers to the act of producing messages, whereas is the act of understanding them.

A) Encoding; decoding
B) Source; receiver
C) Person-focused; message-focused
D) Feedforward; feedback

Question 17

Luis and his boyfriend always strive to communicate with each other in a respectful manner. Because of this, they develop a supportive relationship. This reflects the idea that interpersonal communication is .

A) ambiguous
B) transactional
C) relational
D) inevitable

Question 18

context refers to the beliefs and customs of the people communicating.

A) Cultural
B) Personal
C) Relational
D) Social-psychological

Question 19

In the term "signal-to-noise ratio" the word "signal" refers to .

A) what we ignore in a communication situation
B) what we find useful in a communication situation
C) what we classify as noise in a communication situation
D) the gatekeeping function of many people in communication situations

Question 20

According to the interpersonal continuum, a father/son relationship most likely follows which roles, rules, or messages?

A) social roles
B) rules of society
C) personally established rules
D) impersonal messages

Question 21

The inevitable physical, physiological, psychological, and semantic interference that distorts messages is called .

Question 22

The dimension of context includes the time of day, moment in history, and where a particular message fits into the sequence of communication events.

Question 23

Anyone who receives your message that isn't part of your immediate audience is known as the audience.

Question 24

Using different language styles depending on the situation illustrates .

Question 25

Every communication act contains an ethical dimension.

Question 26

In interpersonal communication, the individuals are interdependent but the elements of communication are independent.

Question 27

When someone punctuates a sequence of events, it usually benefits .

A) the other person's self-esteem
B) his or her self-image
C) the quality of stimuli and responses
D) an outsider to the conversation

Question 28

Messages that refer to the "real world" are called messages.

A) relationship
B) objective
C) content
D) subjective

Question 29

Interpersonal communication can occur without messages being encoded and decoded.

Question 30

Interpersonal communication can take place in small, intimate groups such as families.

Question 31

One study showed that more people believed a lack of effective communication was more to blame for marriage failure than money or in-law interference.

Question 32

Research shows that men tend to focus on the relationship dimension of a message, whereas women tend to focus on the content dimension.

Question 33

Sending messages to your friends through Facebook is an example of interpersonal communication.

Question 34

are the media through which messages pass and act as a bridge between source and receiver.

Question 35

The principle of states that messages often have more than one meaning.

A) punctuation
B) ambiguity
C) unrepeatability
D) irreversibility

Question 36

Feedforward tells the speaker what effect she or he is having on listeners.

Question 37

"You never get a second chance to make a first impression" exemplifies the principle of .

A) inevitability
B) punctuation
C) unrepeatability
D) ambiguity

Question 38

Good communicators are born, not made.

Question 39

In a relationship, the two individuals mirror each other's behaviors.

A) complementary
B) symmetrical
C) dyadic
D) convergent

Question 40

When Arlene is aggressive toward Ben, Ben is aggressive right back. This is an example of a complementary relationship.

Question 41

Interpersonal communication exists along a continuum that ranges from impersonal to highly personal. Using your own contrasting examples, explain the distinctions between an impersonal relationship and an interpersonal one.

Question 42

Discuss two ways that studying interpersonal communication could benefit someone, providing examples of each.

Question 43

Differentiate between feedback and feedforward, describing the purposes of each.

Question 44

Explain what is meant by the sentence, "Interpersonal communication is inevitable, irreversible, and unrepeatable." In your answer, explain why these characteristics are true in both face-to-face and online communication.

Question 45

A view of interpersonal communication that is currently favored and is opposed to the linear view is the view.

Question 46

influence is the major characteristic that distinguishes traditional media from social media in transactional communication.

Question 47

Messages in interpersonal communication include two dimensions: the content dimension and the dimension.

Question 48

List and define at least five elements of interpersonal communication.

Question 49

In an) view of ethics, the morality of an act depends on the specific culture's values and beliefs as well as the particular circumstances.

Question 50

Interpersonal communication always has an impact on its participants; the _ effect refers to changes in attitude, values, beliefs, and emotions related to the conversation.