Use the information given to answer the questions that follow.
Scenario A. You have been promoted to a managerial position in Cookie Capers, a private company selling bakery products. You are pleased with your new job but are concerned about some problems you have been facing. You are required to determine the leave schedules of employees. However, the owner of the company overrides your decisions. Consequently, your subordinates do not respect your position as a manager. Also, the owner holds you responsible when subordinates fail to perform satisfactorily.
-In the present situation at Cookie Capers, you will have to rely more on _____ to get your work done.
A) accountability
B) responsibility
C) authority
D) informal influence tactics
E) span of control

Question

Quizplus · Accepted Answer

Ironically, people often have more responsibility than authority; they must perform as well as they can through informal influence tactics instead of relying purely on authority.

Use the Information Given to Answer the Questions That Follow