An example of a soft performance criterion is
A) how many light bulbs are packaged per hour.
B) how effective a manager is in motivating subordinates.
C) how long it takes a worker to assemble a toy product.
D) how many dollars in sales are generated by a salesperson.

Question

Quizplus · Accepted Answer

Soft performance criteria are subjective and cannot be easily measured, and are based on personal opinions or perception rather than hard data. The effectiveness of a manager in motivating subordinates is a soft performance criterion since it is subjective and cannot be objectively measured. The other options are all hard performance criteria as they are measurable and quantifiable.

An Example of a Soft Performance Criterion Is