Question 1

The leading ERP software vendor is _________.
A) Apple
B) Linux
C) Microsoft
D) SAP

Accepted Answer

SAP is widely regarded as the leading ERP software vendor, with a range of solutions including SAP S/4HANA, SAP ERP, and SAP Business One. While Apple and Linux offer their own software products, they are not known for their ERP solutions. Microsoft does have a widely used ERP software, Dynamics 365, but SAP is generally regarded as the industry leader.

Question 2

ERP II systems are ___________organizational ERP systems.
A) inner
B) inter
C) intra
D) inver

Accepted Answer

ERP II systems are designed for inter-organizational use, meaning they are meant to facilitate communication and data exchange between different organizations involved in a supply chain or other partnership.

Question 3

___________ is a disadvantage of a SaaS ERP implementation.
A) Ability to use anywhere
B) Cost
C) Scalability
D) Security

Accepted Answer

Security is often considered a disadvantage of SaaS ERP implementations due to concerns about data privacy and the reliance on third-party vendors to manage sensitive information.

Question 4

In the ________ approach, a company implements a standard ERP package, using the package's built-in configuration options.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

The given approach of implementing a standard ERP package using its built-in configuration options can be termed as the Vanilla approach. Hence, option D is the correct choice.

Question 5

________ are designed to correct a lack of communication among FAIS.
A) BI
B) DSS
C) ERP
D) TPS

Accepted Answer

ERP (Enterprise Resource Planning) systems are designed to correct a lack of communication among Functional Area Information Systems (FAIS) by integrating core business processes across departments onto a single enterprise-wide information system.

Question 6

___________ reports summarize the performance of critical activities.
A) Comparative
B) Drill-down
C) Exception
D) Key indicator

Accepted Answer

Key indicator reports provide an overview of the performance of critical activities, such as sales or revenue figures, and allow for quick identification of areas that may be underperforming or exceeding expectations. Comparative reports compare data between different time periods, regions, or products/services. Drill-down reports provide detailed information on particular aspects of an activity, while exception reports highlight outliers or anomalies in data.

Question 7

If a company rents ERP software, this is called _________ ERP implementation.
A) Best-of-breed
B) EaaS
C) SaaS
D) Vanilla

Accepted Answer

The rental of ERP software is known as Software as a Service (SaaS) implementation.

Question 8

The __________ cancelled an ERP system implementation after spending more than $1 billion on the project.
A) Air Force
B) Army
C) Marine Corps
D) Navy

Accepted Answer

According to the given information, only the Air Force cancelled the ERP system implementation after spending more than $1 billion.

Question 9

Your programmers are really good at what they do, so you have them develop an ERP system that matches your company's processes perfectly. This is a(n) _______ approach to on-premise ERP implementation.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

The custom approach refers to developing an ERP system tailor-made for the company's specific processes and needs, which is the case in the given scenario. The other options (Best-of-breed, Chocolate, and Vanilla) are not relevant or do not apply to this approach.

Question 10

Which of the following is NOT a major cause of ERP implementation failure?
A) Failure to get employee involvement
B) Insufficient Training
C) Not enough consultant support
D) Trying to be too ambitious with the conversion

Accepted Answer

Not enough consultant support is not a major cause of ERP implementation failure. The other options are common reasons for failure.

Question 11

In the ___________ approach, a company adopts a mix and match of core ERP modules as well as other extended ERP modules from different software providers to fit their unique internal processes and value chains.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

The best-of-breed approach allows a company to select the best module(s) from different software providers to fit their unique business needs. It offers greater flexibility and customization compared to vanilla ERP systems.

Question 12

____________ is a drawback of ERP.
A) Cost
B) Decision support
C) Efficiency
D) Organizational agility

Accepted Answer

Cost is a common drawback of implementing ERP systems. It involves a significant initial investment in software, hardware, and implementation services. Ongoing costs may also be high due to maintenance, upgrades, and training.

Question 13

If your company purchases SAP and installs it "as is", this is a(n) ________ approach to on-premise ERP implementation.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

Choosing to install SAP "as is" without any customization is referred to as a Vanilla approach to ERP implementation.

Question 14

You purchase SAP and then customize it to meet your specific business needs. This is a(n) _______ approach to on-premise ERP implementation.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

The answer of You purchase SAP and then customize it...

Question 15

____________ is a benefit of ERP.
A) Complexity
B) Cost
C) Efficiency
D) Employee acceptance

Accepted Answer

ERP (Enterprise Resource Planning) systems are designed to streamline and optimize business processes, resulting in increased efficiency and productivity. This benefit arises from the integration and standardization of business processes across departments and functions, enabling companies to make better decisions with real-time data availability.

Question 16

ERP are designed to correct a lack of communication among _________.
A) BI
B) DSS
C) FAIS
D) TPS

Accepted Answer

ERP systems are designed to correct a lack of communication among Functional Area Information Systems (FAIS), integrating various functional systems to ensure smooth information flow across an organization.

Question 17

__________ is an advantage of a SaaS ERP implementation.
A) Control
B) Reliability
C) Scalability
D) Security

Accepted Answer

Scalability is an advantage of a SaaS ERP implementation. SaaS ERP solutions can be easily scaled up or down as per the organization's changing needs, without any major IT investments, making it more cost-effective and flexible for the organization.

Question 18

In the __________ approach, a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm.
A) Best-of-breed
B) Chocolate
C) Custom
D) Vanilla

Accepted Answer

The custom approach involves developing new ERP functions specific to a company's needs. The other options (A, B, and D) do not involve customization to the same extent as the custom approach.

Question 19

Suppose you want to determine why your Chinese sales are so much higher than your Indian sales. You would want to see a(n) _________ report.
A) Comparative
B) Exception
C) Key indicator
D) Routine

Accepted Answer

A comparative report is used to compare data from different time periods, departments, or locations. In this case, comparing the sales data from China and India would help identify any differences and reasons for the higher sales in China. Exception reports are used to identify outliers or anomalies in data, key indicator reports focus on specific metrics or performance indicators, and routine reports provide regular updates on standard business operations.

Question 20

ERP systems were originally deployed to facilitate business processes associated with ______.
A) Human resources
B) Manufacturing
C) Marketing
D) Sales

Accepted Answer

ERP systems were originally developed to streamline and automate manufacturing processes. However, over time, they have expanded to include modules for other functional areas such as HR, marketing, and sales.

Quiz 11: Information Systems Within the Organization

The leading ERP software vendor is _________.

ERP II systems are ___________organizational ERP systems.

___________ is a disadvantage of a SaaS ERP implementation.

In the ________ approach, a company implements a standard ERP package, using the package's built-in configuration options.

________ are designed to correct a lack of communication among FAIS.

___________ reports summarize the performance of critical activities.

If a company rents ERP software, this is called _________ ERP implementation.

The __________ cancelled an ERP system implementation after spending more than $1 billion on the project.

Your programmers are really good at what they do, so you have them develop an ERP system that matches your company's processes perfectly. This is a(n) _______ approach to on-premise ERP implementation.

Which of the following is NOT a major cause of ERP implementation failure?

In the ___________ approach, a company adopts a mix and match of core ERP modules as well as other extended ERP modules from different software providers to fit their unique internal processes and value chains.

____________ is a drawback of ERP.

If your company purchases SAP and installs it "as is", this is a(n) ________ approach to on-premise ERP implementation.

You purchase SAP and then customize it to meet your specific business needs. This is a(n) _______ approach to on-premise ERP implementation.

____________ is a benefit of ERP.

ERP are designed to correct a lack of communication among _________.

__________ is an advantage of a SaaS ERP implementation.

In the __________ approach, a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm.

Suppose you want to determine why your Chinese sales are so much higher than your Indian sales. You would want to see a(n) _________ report.

ERP systems were originally deployed to facilitate business processes associated with ______.