Refer to Closing Case - A Mobile Application for Home Depot: Which of the following statements concerning IT use at Home Depot is false?
A) Home Depot didn't have information systems that could support a change in corporate strategy.
B) Home Depot's Web site did not provide a seamless shopping experience.
C) Home Depot's Web site was easy to use and user friendly.
D) Home Depot upgraded the walkie-talkies that the associates used.
E) Contact-less scanners for reading credit card information on customers' smartphones were installed in Home Depot's U.S. stores.

Question

Quizplus · Accepted Answer

The statement "Home Depot's Web site was easy to use and user friendly" is false based on the information in the case. The case suggests that Home Depot's website did not provide a seamless shopping experience and was in need of improvement, leading the company to develop a mobile application to address these issues.

Refer to Closing Case - a Mobile Application for Home