The application of the final step in a progressive discipline program represents failure on the part of both the employee and the
A) employee's manager.
B) employee's coworkers.
C) progressive discipline program.
D) external customers served by the employee.

Question

Quizplus · Accepted Answer

The final step in a progressive discipline program usually involves termination or a severe form of punishment, which indicates a failure of the employee to improve their performance or behavior despite prior warnings or opportunities given by their manager through the program. However, it also suggests a failure on the part of the manager to train, support, or coach the employee adequately or to address the underlying causes of the performance or behavior issues earlier in the program. Therefore, both the employee and the employee's manager share responsibility for reaching the final step in the progressive discipline program. The coworkers and external customers may have been affected by the employee's conduct, but they are not directly involved in the program's implementation or outcome.

The Application of the Final Step in a Progressive Discipline