Employees in an operation can be considered as
A) internal customers.
B) external customers.
C) transient customers.
D) peripheral customers.

Question

Quizplus · Accepted Answer

Employees are considered as internal customers as they work within the organization and receive services or products from other departments in the same organization. Just like external customers, they have needs and expectations that need to be met by the organization.

Employees in an Operation Can Be Considered as