Which of the following characteristics make it difficult for services to achieve success?
A)Services are experiential.
B)Services occur in real time.
C)Services are dynamic.
D)All of these make it difficult for a service to be successful.
E)None of these makes it difficult for a service to be successful.

Question

Quizplus · Accepted Answer

All of these characteristics make it difficult for services to achieve success. Services are experiential, which means that they are intangible and cannot be evaluated prior to consumption. Services occur in real time, which means that there is no opportunity for customers to review or evaluate the service before it is delivered. Finally, services are dynamic, meaning that they are constantly changing, and it can be challenging for service providers to maintain consistency in their service delivery. All of these characteristics require service providers to put in extra effort to ensure that their service meets customers' expectations and achieves success.

Which of the Following Characteristics Make It Difficult for Services