COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service Encounter
Servuction
Backstage
Services Theater
Workers,Setting,Customers,Process
Services Marketing Mix
-The components of any service experience are the service ______________,the service ______________,the service ______________,and the service ________________.
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Q19: According to the services theater framework,in many
Q20: A service framework cannot be used for
Q21: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q22: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q23: Since each customer service experience is unique
Q25: Which,if any,of the following characteristics is NOT
Q26: How can service marketers use service frameworks
Q27: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q28: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q29: According to the servuction framework,the benefits that
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