According to the servuction framework,Customer B is a service customer who is visible to other service customers during the delivery of a service.
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Q10: Service workers refer only to those employees
Q11: The services theater framework recognizes that service
Q12: Service frameworks perform all of listed functions
Q13: The servuction framework is visual in nature,making
Q14: A service encounter occurs when a customer
Q16: According to the servuction framework,other customers present
Q17: The service setting refers only to the
Q18: The 'best' service framework depends on the
Q19: According to the services theater framework,in many
Q20: A service framework cannot be used for
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