The set of activities necessary to create and distribute a desirable product or service to a customer is known as:
A)A customer perspective.
B)Business process perspective.
C)Balanced scorecard.
D)Value chain.

Question

Quizplus · Accepted Answer

The set of activities necessary to create and distribute a desirable product or service to a customer is referred to as the value chain. It includes all activities such as procurement, production, marketing, sales, distribution, and customer service that contribute to creating and delivering value to the customer. The other options, such as customer perspective, business process perspective, and balanced scorecard, are different management frameworks used for analyzing organizational performance, but they do not specifically relate to the creation and distribution of products or services.

The Set of Activities Necessary to Create and Distribute a Desirable