When responding positively to a request,the goal is to
A) increase future sales.
B) leave the reader with a good impression of you and your firm.
C) imply good news without clearly stating it.
D) answer the most important questions.
E) provide details that will help the reader make a decision.
Correct Answer:
Verified
Q42: Describe the three-step strategy for requesting information
Q45: List the three major categories of common
Q51: In a positive message,present the main idea
A)in
Q52: Most routine informative messages have a _
Q53: If you have mildly disappointing information to
Q57: In corresponding with customers,making statements such as,"Thank
Q58: The closing section of a positive message
A)highlights
Q60: If you have strongly negative information to
Q70: The best opening for a positive message
Q72: When you're writing a routine reply to
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