Question 1

Results-driven change focuses primarily on changing company procedures, management philosophy, or employee behavior.

Accepted Answer

This is the definition of activity-oriented change. By contrast, results-driven change supplants the sole emphasis on activity with a laser-like focus on quickly measuring and improving results.

Question 2

The General Electric Workout is a special kind of activity-oriented change.

Accepted Answer

The General Electric Workout is a special kind of results-driven change.

Question 3

In the typical S-curve pattern of innovation, small amounts of effort will result in significant increases in performance____________ .
A) during the growth stage of the cycle
B) at the midpoint of the cycle
C) only at the end of the cycle
D) throughout the cycle
E) only at the beginning of the cycle

Accepted Answer

The answer of In the typical S-curve pattern of innovation,...

Question 4

A technology cycle occurs whenever there are major advances or changes in the___________ in a field or discipline.
A) human, technical, and conceptual skills needed
B) structure or personnel requirements
C) internal resource environment
D) knowledge, tools, and techniques
E) way information is integrated

Accepted Answer

A technology cycle involves advances and changes in a field or discipline, which require new knowledge, tools, and techniques. Therefore, having the skills and resources to adapt to these changes is crucial for success. However, the other choices do not directly relate to the concept of a technology cycle.

Question 5

Kodak is a company associated with photography. The company has recognized that digital photography is a threat to the future growth of the company's film business. Therefore, the company has decided to become a market leader in digital imaging. As Kodak tried to compete in this new innovation stream, it entered__________ .
A) technological adaptation
B) the era of dominant design
C) the technological growth stage
D) change substitution
E) discontinuous change

Accepted Answer

Discontinuous change is the phase of the technology cycle characterized by technological substitution and design competition.

Question 6

When Gregg Steiner became the vice president for Cleveland-based Pinxav, he knew the diaper-rash product manufacturer's sales were declining. At a trade show Steiner was pitching the product to some new mothers who had never heard of it. The mothers weren't convinced that they should part with their money for a new-to-them product. The inspired Steiner said, "If you're not happy with the product, I will not only give you your money back, I'll buy you our competitors' product. I'll buy you whatever other brand you want." Suddenly the women were interested, and they all plunked down their money. None of the women ever took Steiner up on his offer. So Steiner decided to make it part of his business practice. This new guarantee was an example of______________ .
A) corporate synergy
B) organizational innovation
C) assembly networking
D) organizational networking
E) reverse engineering

Accepted Answer

Organizational innovation is the successful implementation of creative ideas in organizations-, in this case the risk-free trial offer.

Question 7

When a U.S. automaker learned that it took longer than any other U.S. car manufacturer to assemble a vehicle, it purchased newer, more flexible manufacturing systems to replace its older ones. Which stage of the technology cycle did it enter?
A) technological adaptation
B) the era of dominant design
C) the technological growth stage
D) change substitution
E) discontinuous change

Accepted Answer

Discontinuous change is the stage of the technology cycle characterized by technological substitution and design competition. DaimlerChrysler substituted new technology for the old technology in order to improve its efficiency.

Question 8

Nearly all technology cycles follow the typical___________ pattern of innovation.
A) W-curve
B) U-curve
C) bell-shaped
D) S-curve
E) V-shaped

Accepted Answer

The S-curve is the most commonly observed pattern in technology cycles. In this pattern, a slow initial period of adoption is followed by rapid growth, then a period of slower growth as the technology becomes more mature and adoption saturates. Eventually, the technology reaches a point of saturation and growth slows down or stops altogether. This pattern can be seen in the adoption of various technologies such as smartphones, digital cameras, and social media platforms.

Question 9

In terms of innovation streams, what________occurred when customers purchased flat-screen computer monitors to replace the older, bulkier monitors.
A) technological substitution
B) technological expansion
C) reengineering
D) demarketing
E) the pioneering era
Occurred when customers purchased flat-screen computer monitors to

Accepted Answer

Technological substitution is the purchase of new technologies to replace old ones.

Question 10

Kodak is a company associated with photography. The development of the digital camera forced Kodak into the innovation stream because the new imaging process was a(n)__________ .
A) technological subtraction
B) technological discontinuity
C) process obsolescence
D) process addition
E) example of design advantage

Accepted Answer

Technological discontinuity is a scientific advance that creates a significant breakthrough in performance or function.

Question 11

Patterns of innovation over time that can create sustainable competitive advantage are called _________.
A) innovation maps
B) organization development
C) results-driven change
D) innovation streams
E) cyclical inventions

Accepted Answer

Innovation streams refer to patterns of innovation over time that can create sustainable competitive advantage. They involve a company consistently introducing new and improved products or services, often building on past innovations or exploring new areas of technology or market opportunities. By maintaining a steady stream of innovation, companies can stay ahead of competitors and establish a strong position in the market.

Question 12

Organizational __________is the successful implementation of creative ideas in organizations.
A) change
B) innovation
C) creativity
D) development
E) deployment

Accepted Answer

Definition of organizational innovation.

Question 13

In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development) brings only small improvements in technological performance___________ ,
A) early in the cycle
B) throughout the cycle
C) at the end of the cycle
D) at both the beginning and end of the cycle
E) in the maturity stage of the cycle

Accepted Answer

In the S-curve pattern of innovation, small improvements in performance occur both at the beginning, when the technology is new and not well understood, and at the end, when the technology is mature and further advancements are difficult.

Question 14

The development of the DVD player was a source of_____________to companies in the movie industry just as VHS tapes had once been.
A) a sustainable competitive advantage
B) creativity reengineering
C) technological discontinuity
D) planned shrinkage
E) technological replacement
To companies in the movie industry just as VHS tapes

Accepted Answer

A technological discontinuity creates a significant breakthrough in performance or function.

Question 15

Creativity was needed to improve efficiency without raising costs at one automobile maker. Over the last few years, the company has successfully implemented a creative engineering program that allows its plants to produce more than one type of car from the same assembly line. This successful change to a flexible manufacturing system is an example of____________ .
A) corporate synergy
B) organizational innovation
C) assembly networking
D) organizational networking
E) reverse engineering

Accepted Answer

Organizational innovation is the successful implementation of creative ideas in organizations.

Question 16

An innovation stream moves from one technology cycle to another through the process of____________ .
A) technological substitution
B) dominant design
C) incremental environmental change
D) organizational synergy
E) transition management

Accepted Answer

Technological substitution is the process of replacing one technology with another. Innovation streams move from one technology cycle to another through technological substitution. As old technologies become obsolete, new technologies take their place, creating a new cycle of innovation.

Question 17

When significant improvements in performance can ONLY be gained through radical new designs or new performance-enhancing materials, it is likely that a company is___________ in the S-curve pattern of innovation.
A) at its breakeven point
B) at the problem identification stage of the innovation cycle
C) at the end of the innovation cycle
D) at either the beginning or end of the innovation cycle
E) at the end of its maturity stage

Accepted Answer

The answer of When significant improvements in performance can ONLY...

Question 18

In the typical S-curve pattern of innovation, increased effort (i.e., money, research, and development) brings only small improvements in technological performance when performance limits of the technology are reached__________ .
A) during the introductory stage of the cycle
B) at the breakeven point of the cycle
C) during the maturity stage of the innovation cycle
D) throughout the cycle
E) at the end of the cycle

Accepted Answer

The curve flattens at the beginning and ending of cycles, creating the characteristic "S"
shape. The flat curve signifies less return on effort.

Question 19

A technology__________ begins with the birth of a new technology and ends when that technology reaches its limits and dies as it is replaced by a newer, substantially better technology.
A) process
B) pattern
C) cycle
D) hierarchy
E) continuum

Accepted Answer

The statement refers to a repeating sequence of events that begins with the birth of a new technology, goes through a life cycle, and ultimately dies as it is replaced by a newer, better technology. This is referred to as a technological cycle.

Question 20

__________is the knowledge, tools, and techniques used to transform inputs into outputs.
A) Resource manipulation
B) Procedural innovation
C) A transformation system
D) Technology
E) Creativity

Accepted Answer

The answer of __________is the knowledge, tools, and techniques used...

Quiz 7: Section 1: Innovation and Change

Results-driven change focuses primarily on changing company procedures, management philosophy, or employee behavior.

The General Electric Workout is a special kind of activity-oriented change.

In the typical S-curve pattern of innovation, small amounts of effort will result in significant increases in performance____________ .

A technology cycle occurs whenever there are major advances or changes in the___________ in a field or discipline.

When a U.S. automaker learned that it took longer than any other U.S. car manufacturer to assemble a vehicle, it purchased newer, more flexible manufacturing systems to replace its older ones. Which stage of the technology cycle did it enter?

Nearly all technology cycles follow the typical___________ pattern of innovation.

In terms of innovation streams, what________occurred when customers purchased flat-screen computer monitors to replace the older, bulkier monitors.

Kodak is a company associated with photography. The development of the digital camera forced Kodak into the innovation stream because the new imaging process was a(n) __________ .

Patterns of innovation over time that can create sustainable competitive advantage are called _________.

Organizational __________is the successful implementation of creative ideas in organizations.

In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development) brings only small improvements in technological performance___________ ,

The development of the DVD player was a source of_____________to companies in the movie industry just as VHS tapes had once been.

An innovation stream moves from one technology cycle to another through the process of____________ .

When significant improvements in performance can ONLY be gained through radical new designs or new performance-enhancing materials, it is likely that a company is___________ in the S-curve pattern of innovation.

In the typical S-curve pattern of innovation, increased effort (i.e., money, research, and development) brings only small improvements in technological performance when performance limits of the technology are reached__________ .

A technology__________ begins with the birth of a new technology and ends when that technology reaches its limits and dies as it is replaced by a newer, substantially better technology.

__________is the knowledge, tools, and techniques used to transform inputs into outputs.