When local store managers attempt to spot trends and changes so they can respond to customer needs, they are:
A) using large-scale technology.
B) exerting power and control.
C) increasing division of labor.
D) managing the external environment.

Question

Quizplus · Accepted Answer

When local store managers attempt to spot trends and changes so they can respond to customer needs, they are managing the external environment. They are paying attention to changes in the market and are adapting their store to better suit the needs of their customers. This involves being aware of external factors such as changes in customer preferences, new competition, and shifts in the market trends.

When Local Store Managers Attempt to Spot Trends and Changes