Question 1

When a group member exhibits a unique set of skills or behavioral patterns that serve specific functions within the group, that member has assumed a
A) norm.
B) role.
C) performing stage.
D) self-centered response.
E) maintenance response.

Accepted Answer

When a group member exhibits a unique set of skills or behavioral patterns that serve specific functions within the group, that member has assumed a role. Roles are the expected behaviors associated with a particular position in a group. Norms are the rules or expectations for behavior that are shared by group members, and performing stage and maintenance response are not relevant concepts in this context. Self-centered response is not a valid answer choice for this question.

Question 2

Alex tells Mary, "I don't care which set of procedures we use for determining days off. Just tell me what to do to put them into effect." Alex is fulfilling which of the group role?
A) follower
B) tension releaser
C) dominator
D) recognition seeker
E) deserter

Accepted Answer

Alex is taking on the role of a follower by deferring the decision to Mary and indicating that he is willing to carry out whichever set of procedures she chooses.

Question 3

Which theory of leadership explains how leaders can become more effective once they have carefully analyzed themselves, their group, and the circumstances in which they must lead?
A) Trait Leadership Theory
B) Styles Leadership Theory
C) Situational Leadership Theory
D) Functional Leadership Theory
E) Emergence Leadership Theory

Accepted Answer

Situational Leadership Theory suggests that leaders can become more effective by analyzing themselves, their group, and the circumstances in which they must lead. This theory emphasizes that different situations require different leadership approaches, and leaders must adapt their style to the situation at hand.

Question 4

Group researchers have categorized the general types of conflict that occur in groups as one of three types. Which answer accurately lists those three types of conflict?
A) forming, storming, and norming
B) task, social, and maintenance
C) primary, secondary, and tertiary
D) task, relationships, and process
E) competition, compromise, and collaboration

Accepted Answer

The three types of conflict that occur in groups are task conflict (related to achieving the group's goals and objectives), relationship conflict (related to personal relationships and interpersonal dynamics within the group), and process conflict (related to how the group functions and makes decisions). The other answer choices either do not accurately describe the types of conflicts in groups or are not relevant in this context.

Question 5

When members provide useful information, ask important questions, analyze problems, and help the group stay organized, they are exhibiting what type of role behavior?
A) maintenance
B) performing
C) task
D) opinion-giving
E) information

Accepted Answer

Task role behavior refers to behaviors that help the group achieve its goals and objectives, such as providing useful information, asking important questions, analyzing problems, and helping the group stay organized. Members who exhibit task role behavior often contribute to the success of the group's task or mission.

Question 6

Which leadership theory is based on the assumption that leaders are born, not made?
A) Trait Theory
B) Styles Theory
C) Situational Theory
D) The 5-M Model of Leadership Effectiveness
E) none of the above

Accepted Answer

Trait theory is based on the assumption that certain innate characteristics or traits make people better suited to leadership roles than others. This implies that leaders are born with these qualities and cannot be taught or developed through experience.

Question 7

__________ are sets of expectations held by group members concerning what kinds of behavior or opinions are acceptable or unacceptable, good or bad, right or wrong, appropriate or inappropriate.
A) Tensions
B) Hidden agendas
C) Roles
D) Cohesions
E) Norms

Accepted Answer

Norms are defined as the expectations held by group members concerning what kinds of behavior or opinions are acceptable or unacceptable, good or bad, right or wrong, appropriate or inappropriate. Tensions refer to conflicts or stress within a group, hidden agendas refer to secret motives or goals, roles refer to the expected behaviors of individuals within a group, and cohesions refer to the degree of unity or connectedness among group members.

Question 8

As he received an award for his leadership of a community engagement project, Jason said, "We are so appreciative of your support. Our team has spent many tireless nights working on this initiative. We couldn't be more proud of receiving this award." His use of "we" and "our" represents which general strategy for promoting group cohesion?
A) Establish group identity and traditions.
B) Make as many positive statements as possible.
C) Recognize the importance of meeting a goal.
D) Recognize and reward contributions.
E) Devote the majority of the time to socializing.

Accepted Answer

Jason's use of "we" and "our" indicates that he is emphasizing group identity and the idea that the project was a collaborative effort. This helps to promote cohesion within the team by highlighting their shared experiences and accomplishments.

Question 9

After several meetings of a newly formed recycling committee, group members have learned how to work harmoniously as a cohesive team and make decisions about the best ways to achieve a common goal. Because members feel comfortable with one another, they are willing to disagree and express their opinions. Communication has become more open and task oriented. Which of Tuckman's stages of group development is your group experiencing?
A) norming
B) forming
C) storming
D) performing
E) adjourning

Accepted Answer

The group has learned to work harmoniously and communication has become more open and task-oriented, which is characteristic of the norming stage. The storming stage is marked by conflicts and disagreements, while the forming stage is characterized by members getting to know each other and establishing initial relationships. The performing stage is marked by high levels of productivity and achievement of goals, while the adjourning stage is when the group dissolves after the completion of its task.

Question 10

Your textbook contends that effective groups learn how to balance conflict and
A) cohesion.
B) secondary tension.
C) hidden agendas.
D) conformity.
E) nonconformity.

Accepted Answer

Effective groups learn how to balance conflict and cohesion, meaning they can manage conflicts while still maintaining strong relationships and a sense of unity within the group.

Question 11

Sam's classmates have nicknamed him "The Encourager" because he always provides words of encouragement to his classmates before they make presentations in front of the class. What type of role is Sam performing in this class?
A) maintenance
B) performing
C) task
D) opinion-giving
E) information

Accepted Answer

Sam is performing a maintenance role by providing emotional support to his classmates and contributing to a positive classroom environment.

Question 12

According to your textbook, which of the following strategies can help you and your group deal with self-centered members?
A) comply, communicate, or console the member
B) correct, coerce, or condemn the member
C) instruct, coach, or punish the member
D) accept, confront, or exclude the member
E) ignore, defy, or chastise the member

Accepted Answer

The best strategy to deal with self-centered members is to accept, confront, or exclude them from the group. Accepting the member may encourage their participation and improve their behavior. Confronting the member can bring attention to their self-centeredness and potentially lead to positive changes in their behavior. If the member is unwilling to change, excluding them may be necessary for the overall functioning of the group. The other options either do not address the root of the problem or may escalate the situation.

Question 13

If "task-motivated" describes your leadership style, Situational Leadership Theory predicts that you will be least successful when
A) the group's task is highly structured.
B) there are poor leader-member relationships.
C) you have a great deal of reward, coercive, and legitimate power.
D) you have no power.
E) you have a moderate degree of power and task structure.

Accepted Answer

Situational Leadership Theory suggests that task-motivated leaders are least successful in situations with moderate control, where neither the task nor the leader's power is clearly defined, leading to ambiguity and challenges in leadership effectiveness.

Question 14

Before the meeting ends, Tom says, "Before our next meeting, let me know if you will need a projector and laptop again." This statement would most likely be made by a group member functioning in the role of
A) harmonizer.
B) standard monitor.
C) observer/interpreter.
D) gatekeeper.
E) procedural technician.

Accepted Answer

The role of a procedural technician involves handling logistical and operational tasks within a group, such as managing equipment. Tom's offer to arrange for a projector and laptop indicates he is performing duties typical of a procedural technician.

Question 15

Vu tries to maintain strict control over the Spring Festival planning committee. He insists on controlling the direction and outcome of the committee's discussion. Which leadership style is Vu using?
A) democratic
B) autocratic
C) situational
D) laissez-faire
E) aristocratic

Accepted Answer

Vu is using an autocratic leadership style where he is maintaining strict control and making decisions without involving other members of the committee.

Question 16

"I checked with the reference librarian and she said…" This statement would most likely be made by a group member functioning in which of the following roles?
A) information seeker
B) information giver
C) opinion seeker
D) opinion giver
E) clarifier/summarizer

Accepted Answer

The answer of "I checked with the reference librarian and...

Question 17

As the staff discussed the annual golf retreat, Susan spoke up and said, "I know we always have our annual retreat at a golf resort, but many of our new staff members don't play golf and may feel unduly pressured to play or be totally left out." Susan's demonstrating which type of nonconformity behavior?
A) regular nonconformity
B) group nonconformity
C) role nonconformity
D) constructive nonconformity
E) destructive nonconformity

Accepted Answer

Susan is suggesting a change in the group's tradition to include and support the new staff members who do not play golf. This qualifies as constructive nonconformity as it aims to improve the situation for everyone involved.

Question 18

If a group member were to say, "That's a stupid idea. Think you could come up with anything better?" as a way of intimidating others, asserting authority, or monopolizing discussion, you are witnessing someone fulfilling which of the common self-centered roles?
A) clown
B) tension releaser
C) dominator
D) recognition seeker
E) deserter

Accepted Answer

The statement "That's a stupid idea. Think you could come up with anything better?" exhibits behavior of a dominator, as it is meant to intimidate and assert authority over others in the group.

Question 19

Which of the following statements is characteristic of a cohesive group?
A) Members interact with one another less frequently.
B) Members make a lot of negative statements about the group.
C) The group exerts greater influence over members to conform to group expectations.
D) The group lacks creativity.
E) The group spends more time socializing than working.

Accepted Answer

Cohesive groups have a strong sense of loyalty and commitment towards one another, which in turn, exerts greater pressure on members to conform to group expectations.

Question 20

Even though Wayne is chairperson of the finance committee, he does little or nothing to help the group. He tends to let the group take charge of all decisions and actions. Which leadership style is Wayne using?
A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional

Accepted Answer

Wayne is demonstrating the laissez-faire leadership style, which involves a hands-off approach where the leader provides minimal guidance and allows the group to make decisions and take action.

Quiz 10: Working in Groups

When a group member exhibits a unique set of skills or behavioral patterns that serve specific functions within the group, that member has assumed a

Alex tells Mary, "I don't care which set of procedures we use for determining days off. Just tell me what to do to put them into effect." Alex is fulfilling which of the group role?

Which theory of leadership explains how leaders can become more effective once they have carefully analyzed themselves, their group, and the circumstances in which they must lead?

Group researchers have categorized the general types of conflict that occur in groups as one of three types. Which answer accurately lists those three types of conflict?

When members provide useful information, ask important questions, analyze problems, and help the group stay organized, they are exhibiting what type of role behavior?

Which leadership theory is based on the assumption that leaders are born, not made?

__________ are sets of expectations held by group members concerning what kinds of behavior or opinions are acceptable or unacceptable, good or bad, right or wrong, appropriate or inappropriate.

Your textbook contends that effective groups learn how to balance conflict and

Sam's classmates have nicknamed him "The Encourager" because he always provides words of encouragement to his classmates before they make presentations in front of the class. What type of role is Sam performing in this class?

According to your textbook, which of the following strategies can help you and your group deal with self-centered members?

If "task-motivated" describes your leadership style, Situational Leadership Theory predicts that you will be least successful when

Before the meeting ends, Tom says, "Before our next meeting, let me know if you will need a projector and laptop again." This statement would most likely be made by a group member functioning in the role of

Vu tries to maintain strict control over the Spring Festival planning committee. He insists on controlling the direction and outcome of the committee's discussion. Which leadership style is Vu using?

"I checked with the reference librarian and she said…" This statement would most likely be made by a group member functioning in which of the following roles?

If a group member were to say, "That's a stupid idea. Think you could come up with anything better?" as a way of intimidating others, asserting authority, or monopolizing discussion, you are witnessing someone fulfilling which of the common self-centered roles?

Which of the following statements is characteristic of a cohesive group?

Even though Wayne is chairperson of the finance committee, he does little or nothing to help the group. He tends to let the group take charge of all decisions and actions. Which leadership style is Wayne using?