To create positive emotions in the workplace,a rule of thumb is that the number of positive communications sent by the manager must outnumber the number of negative communications by a ratio of 5:1.

Question

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This statement is true. Research has shown that positive communication is a key factor in creating a positive work environment and improving employee engagement and productivity. The ratio of 5:1 is often cited as a guideline to ensure that positive communication outweighs negative communication in the workplace.

To Create Positive Emotions in the Workplace,a Rule of Thumb