The term ____ is used to refer to preset sequences of steps that managers and employees must follow in performing tasks and dealing with problems.
A) rules
B) strategies
C) procedures
D) tactics

Question

Quizplus · Accepted Answer

Procedures are specific steps or instructions that must be followed to perform a task or address a particular situation. Rules establish specific behavioral norms, strategies are long-term plans for achieving goals, and tactics are specific actions taken to achieve a goal or objective.

The Term ____ Is Used to Refer to Preset Sequences