Question 1

The admissions office on campus was concerned about the high percentage of freshmen who were opting to move out of the residence halls at the end of the fall semester.They decided to bring together random groups of students,and have each group discuss the residence halls.In what type of groups are the students participating?
A) Study groups
B) Problem-solving groups
C) Therapy groups
D) Focus groups

Accepted Answer

The type of groups that the admissions office brought together to discuss the residence halls are focus groups. Focus groups are used to gather opinions and attitudes towards a specific topic, in this case, the residence halls. This can help the admissions office to better understand the reasons behind the students' decisions to move out and to make necessary improvements.

Question 2

Jeanine is in charge of a group at her university that is responsible for finding reasons that freshmen do not want to live in the college dorms.What type of group is this?
A) Primary group
B) Study group
C) Problem-solving group
D) Focus group

Accepted Answer

D

Question 3

Which of the following is a characteristic of a primary group?
A) It exists to fulfill an agenda or goal.
B) Members have specifically assigned duties.
C) It is designed to solve a clearly defined problem.
D) It meets basic human needs.

Accepted Answer

A primary group is typically characterized by close, personal relationships between members who share a sense of intimacy, loyalty, and commitment. Such groups are often formed to satisfy basic human needs such as belonging, social interaction, security, and emotional support. Examples of primary groups include families, close friends, and small social circles.

Question 4

Steve and his friends are foreign film buffs.Every weekend,they drive to the nearest city and attend what is showing at one of the fine arts theaters.This group is an example of a
A) study group
B) social group
C) focus group
D) therapy group

Accepted Answer

The group of Steve and his friends attend foreign films together as a leisurely activity and to pursue a shared interest, therefore they are a social group. A study group is focused on academic pursuits, a focus group is used in marketing research, and a therapy group is focused on mental health treatment.

Question 5

A campus organization planning group is brainstorming possible themes for their homecoming float.The ideas are flowing freely,when Katie enters the group late.Without regard for the group's brainstorming session,she begins discussing her recent break-up with her boyfriend.Katie is playing which type of group role?
A) Individual role
B) Task role
C) Social role
D) Procedural role

Accepted Answer

Katie is playing an individual role as she is focusing on her personal issues rather than contributing to the group's task or social dynamics.

Question 6

Tom was a member of the five-member committee for evaluating student complaints.When Tom raised a question,other members abruptly changed the topic.Several times Tom made suggestions for new procedures,but his ideas were summarily dismissed.In addition,others in the group tended to interrupt his statements with ideas of their own.Tom probably has _____.
A) emergent leadership
B) low status
C) high status
D) blocking behaviors

Accepted Answer

Tom's ideas were ignored and he was interrupted, indicating that he does not have a high status within the group. The other members also exhibited blocking behaviors toward him, further demonstrating his low status. Emergent leadership is not mentioned in the scenario.

Question 7

Sarah observes that she usually keeps her theater group happy and that her friend Maureen offers the group encouragement.The patterns of communication observed by Sarah would be described as _____ roles.
A) task
B) social
C) individual
D) flexible

Accepted Answer

Sarah's observation of her keeping the group happy and Maureen offering encouragement suggests that they are playing social roles, which focus on group cohesion and interpersonal relationships rather than specific tasks or individual accomplishments.

Question 8

Mikala often takes the minutes of the meetings;Gary often asks others to contribute new ideas;Keri offers pros and cons about the suggested solutions.All of these would be examples of _____.
A) individual roles
B) procedural roles
C) social roles
D) task roles

Accepted Answer

These actions all fall under task roles, which are focused on accomplishing a specific goal or objective within the group.

Question 9

What is the importance of team ground rules?
A) They spell out behavior that is expected of group members.
B) They can help manage uncertainty.
C) They help the team run more smoothly.
D) A,B,and C are all correct

Accepted Answer

Team ground rules are important as they help to establish a framework for how the team will work together. They outline expected behavior, help manage uncertainty, and ensure that the team runs more smoothly. Therefore, choices A, B, and C are all correct.

Question 10

Gretchen decides to join a study group.She attends the group for the first time and arrives about 10 minutes early for the meeting.She is surprised to see that no other group members have arrived.In fact,no one showed up until ten minutes past the posted start time.Gretchen realizes that arriving late is deemed appropriate behavior by the group.This would be an example of a group _____.
A) norm
B) role
C) status
D) power

Accepted Answer

The group's behavior of arriving late is an established norm, or a set of expectations and rules for behavior within a group.

Question 11

Clara thinks Carlo's idea for organizational outreach is impractical and cannot be implemented effectively.The discussion becomes heated and things seem to be getting out of control,so Chad suggests that the group take a break to rethink the issue.Chad is fulfilling which type of group role?
A) Individual role
B) Task role
C) Social role
D) Procedural role

Accepted Answer

Chad is fulfilling a social role by suggesting a break to help manage the group's emotions and maintain a positive group dynamic.

Question 12

Which of the following describes the concern of a bona fide perspective of groups?
A) Only the boundaries of groups move.
B) Only the contexts of groups change.
C) People can only be effective in one group at a time.
D) The perspective is concerned with how groups actually operate in organizations.

Accepted Answer

The concern of a bona fide perspective of groups is how groups actually operate in organizations, which is described by option D. Options A, B, and C are not relevant to the concern of a bona fide perspective of groups.

Question 13

Jubair,Jeremiah,Cindy,Sean,and Russ meet once a week to prepare for their communication class.This is an example of a(n)_____.
A) primary group
B) study group
C) therapy group
D) focus group

Accepted Answer

This is an example of a study group because the individuals are meeting to prepare for their communication class, which involves studying and learning together.

Question 14

Which of the following describes the difference between a team and a group?
A) Teams are more highly structured and organized than groups.
B) Teams usually are created by an outside organization;groups are not.
C) Teams have a designated leader;groups do not.
D) None of the above-groups and teams are essentially the same thing.

Accepted Answer

Teams are generally more highly structured and organized than groups. Teams often have specific roles and responsibilities for each member, clear goals and objectives, and a designated leader to manage and motivate the team. In contrast, groups may be more loosely defined with less defined roles and responsibilities, and may not have a designated leader or specific goals.

Question 15

Tanisha likes the fact that she can submit ideas and information anonymously to her team.She feels somewhat more comfortable sharing her creative and innovative ideas with her team.This would indicate that Tanisha enjoys one of the benefits of working in
A) a focus group.
B) a study group.
C) a virtual group.
D) a therapy group.

Accepted Answer

Tanisha's ability to submit ideas anonymously suggests that she is working in a virtual group, where members communicate and collaborate online without being physically present in the same location. In a virtual group, anonymity can give members a sense of safety and freedom to share their ideas without fear of judgment or criticism. The other options (focus group, study group, therapy group) do not necessarily involve anonymity or online communication, and therefore are less likely to provide Tanisha with the same benefits.

Question 16

When working in a group,Alicia tends to manage conflicts between other group members,and she mediates disputes among group members.Alicia is filling the role of
A) coordinator.
B) orienter.
C) initiator.
D) harmonizer.

Accepted Answer

Alicia is managing conflicts and mediating disputes, which suggests that she is working to maintain harmony within the group. Therefore, she is filling the role of a harmonizer.

Question 17

Which of the following lists contains elements of the definition of a small group given in your book?
A) Sharing a common purpose,2 to 15 people,face-to-face interaction
B) Members exert influence on others in the group,4 to 8 people,formal leader
C) 3 to 15 people,sharing a common purpose,members feel a sense of belonging and they exert influence on each other
D) Formal leader,3 to 15 people,members feel a sense of belonging

Accepted Answer

This choice contains all three elements of the definition of a small group given in the book: 3 to 15 people, sharing a common purpose, and members feel a sense of belonging and influence each other.

Question 18

Zorita is an excellent group member.At meetings,she always shares her research with other group members.Which task-oriented role does Zorita play,from this description?
A) The initiator role
B) The information-seeker role
C) The information-giver role
D) The opinion-giver role

Accepted Answer

Zorita is playing the information-giver role by sharing her research with other group members.

Question 19

Leroy was recently elected to the position of chair of his department at the university.With regard to department business,Leroy now has which type of power?
A) Reward
B) Expert
C) Legitimate
D) Coercive

Accepted Answer

Legitimate power comes from a formal position or authority within an organization or group. As the chair of his department, Leroy has been given the authority to lead and make decisions for the department. Therefore, he now has legitimate power in regards to department business.

Question 20

_____ is a social role in groups.
A) Joker
B) Dominator
C) Help seeker
D) Follower

Accepted Answer

The answer of _____ is a social role in groups.
A)...

Quiz 9: Understanding Group and Team Performance

Jeanine is in charge of a group at her university that is responsible for finding reasons that freshmen do not want to live in the college dorms.What type of group is this?

Which of the following is a characteristic of a primary group?

Steve and his friends are foreign film buffs.Every weekend,they drive to the nearest city and attend what is showing at one of the fine arts theaters.This group is an example of a

Sarah observes that she usually keeps her theater group happy and that her friend Maureen offers the group encouragement.The patterns of communication observed by Sarah would be described as _____ roles.

Mikala often takes the minutes of the meetings;Gary often asks others to contribute new ideas;Keri offers pros and cons about the suggested solutions.All of these would be examples of _____.

What is the importance of team ground rules?

Clara thinks Carlo's idea for organizational outreach is impractical and cannot be implemented effectively.The discussion becomes heated and things seem to be getting out of control,so Chad suggests that the group take a break to rethink the issue.Chad is fulfilling which type of group role?

Which of the following describes the concern of a bona fide perspective of groups?

Jubair,Jeremiah,Cindy,Sean,and Russ meet once a week to prepare for their communication class.This is an example of a(n) _____.

Which of the following describes the difference between a team and a group?

Tanisha likes the fact that she can submit ideas and information anonymously to her team.She feels somewhat more comfortable sharing her creative and innovative ideas with her team.This would indicate that Tanisha enjoys one of the benefits of working in

When working in a group,Alicia tends to manage conflicts between other group members,and she mediates disputes among group members.Alicia is filling the role of

Which of the following lists contains elements of the definition of a small group given in your book?

Zorita is an excellent group member.At meetings,she always shares her research with other group members.Which task-oriented role does Zorita play,from this description?

Leroy was recently elected to the position of chair of his department at the university.With regard to department business,Leroy now has which type of power?

_____ is a social role in groups.