Which of the following statements regarding conflict and its cures is INCORRECT?
A)A bureaucratic organizational structure can lead to conflict between high and low power people.
B)To avoid conflict in communication,focus on the person,not behavior or its effects.
C)Conflict can be dysfunctional in an organization if it is excessive.
D)Consideration of a broader range of ideas is a positive outcome of conflict in the organization.

Question

Quizplus · Accepted Answer

Focusing on the person rather than behavior or its effects can escalate conflict as people may feel attacked or blamed. It is important to focus on the behavior and its effects, rather than the individual, when addressing conflicts.

Which of the Following Statements Regarding Conflict and Its Cures