Which of the following perspectives from the balanced scorecard focuses on continuing to improve and create value?
A) Learning and growth perspective
B) Internal business perspective
C) Customer perspective
D) Financial perspective

Question

Quizplus · Accepted Answer

The learning and growth perspective focuses on continuing to improve through employee training and development, innovation, and building a knowledge-based organization. It is concerned with creating value by investing in the organization's people and capabilities. The other perspectives (internal business, customer, and financial) are also important for creating value, but they are more concerned with measuring and evaluating the outcomes of business activities.

Which of the Following Perspectives from the Balanced Scorecard Focuses