Which of the following is $\textbf{ not }$ a measure that relates to the internal business processes perspective?
A)Return on investment
B)Cost per unit
C)Rework hours
D)Defect rate

Question

Which of the following is $\textbf{     not    }$  a measure that relates to the internal business processes perspective?
A)Return on investment
B)Cost per unit
C)Rework hours
D)Defect rate

Quizplus · Accepted Answer

Return on investment is a financial measure that focuses on the financial perspective, not the internal business processes perspective. Therefore, it does not relate to this perspective. B, C, and D are all measures that relate to internal business processes, as they deal with costs, efficiency, and quality control, respectively.

Which of the Following Is not \textbf{ not } not

Which of the Following Is $\textbf{ not }$