Question 1

_____ have affective, cognitive, and behavioral components.
A)Skills
B)Values
C)Attitudes
D)Abilities
E)Needs

Accepted Answer

The difference between attitudes and values is clarified by considering the three components of attitudes: affective, cognitive, and behavioral.

Question 2

According to Ajzen's theory of planned behavior, _____ refers to the perceived social pressure to perform or not to perform the behavior.
A)intention
B)attitude toward the behavior
C)subjective norm
D)perceived behavioral control
E)predictor

Accepted Answer

Subjective norm refers to the perceived social pressure to perform or not to perform the behavior.

Question 3

_____ relate only to behavior directed toward specific objects, persons, or situations.
A)Values
B)Cognitions
C)Skills
D)Intentions
E)Attitudes

Accepted Answer

While values represent global beliefs that influence behavior across all situations, attitudes relate only to behavior directed toward specific objects, persons, or situations.

Question 4

According to Ajzen's theory of planned behavior, an individual's _____ is the best predictor of behavior.
A)value
B)subjective norm
C)attitude
D)intention
E)ability

Accepted Answer

Someone's intention to engage in a given behavior is a strong predictor of that behavior.

Question 5

In which of the following stages of life is a person least likely to change his or her general attitudes?
A)Childhood
B)Adolescence
C)Early adulthood
D)Middle adulthood
E)Early adolescence

Accepted Answer

General attitudes were found to be more susceptible to change during early and late adulthood than during middle adulthood.

Question 6

The _____ component of an attitude reflects the beliefs or ideas one has about an object or situation.
A)behavioral
B)objective
C)cognitive
D)normative
E)affective

Accepted Answer

The cognitive component of an attitude reflects the beliefs or ideas one has about an object or situation.

Question 7

Jane hated the idea of child labor. She believed that children should not be employed in any type of job. She worked in a factory that claimed that it did not employ children. However, news reports accused the company of employing young children. The psychological discomfort that Jane experienced when she heard this news is known as:
A)emotional dissonance.
B)emotional labor.
C)cognitive dissonance.
D)behavioral intention.
E)affective detachment.

Accepted Answer

Cognitive dissonance represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior. When news reports accused Jane's company of employing young children, Jane experienced cognitive dissonance as she hated the idea of employing children.

Question 8

The _____ component of an attitude refers to how one intends or expects to act toward someone or something.
A)behavioral
B)intellectual
C)cognitive
D)normative
E)affective

Accepted Answer

The behavioral component of an attitude refers to how one intends or expects to act toward someone or something.

Question 9

You are unlikely to say anything to someone smoking in the non-smoking section of a restaurant if you are not irritated by this behavior. Your lack of irritation reflects that the _____ component of your attitude toward people smoking in restaurants is neutral.
A)behavioral
B)intellectual
C)cognitive
D)normative
E)affective

Accepted Answer

The affective component of your attitude is neutral if you are indifferent about people smoking in the non-smoking section.

Question 10

You are unlikely to say anything to someone using a cell phone in a restaurant if you believe cell phone use helps people manage their busy lives. Your belief reflects the _____ component of your attitude toward people using cell phones in restaurants.
A)behavioral
B)objective
C)cognitive
D)normative
E)affective

Accepted Answer

The cognitive component of an attitude reflects the beliefs or ideas one has about an object or situation. In this case, your belief that cell phone use helps people manage their busy lives reflects the cognitive component of your attitude.

Question 11

The boss of a Preamble Systems announced the employees would be going on a trip to San Francisco. A few employees liked the idea and a few of them disliked the idea. According to the nature of attitudes, these evaluations reflect the _____ component of the employees.
A)behavioral
B)affective
C)cognitive
D)normative
E)intellectual

Accepted Answer

The affective component of an attitude contains the feelings or emotions one has about a given object or situation. Some people liked the idea of the trip to San Francisco and some of them did not like the idea.

Question 12

The _____ component of an attitude contains the feelings or emotions one has about a given object or situation.
A)behavioral
B)intellectual
C)cognitive
D)normative
E)affective

Accepted Answer

The affective component of an attitude contains the feelings or emotions one has about a given object or situation.

Question 13

According to Ajzen's theory of planned behavior, _____ is assumed to reflect past experience as well as anticipated impediments and obstacles.
A)intention
B)attitude toward the behavior
C)subjective norm
D)perceived behavioral control
E)predictor

Accepted Answer

Perceived behavior control refers to the perceived ease or difficulty of performing the behavior and is assumed to reflect past experience as well as anticipated impediments and obstacles.

Question 14

_____ reflects the extent to which an individual identifies with an organization and works to achieve its goals.
A)Organizational commitment
B)Organizational psychology
C)Onboarding
D)Organizational socialization
E)Organizational justice

Accepted Answer

Organizational commitment reflects the extent to which an individual identifies with an organization and is committed to its goals.

Question 15

As a senior serving as the student representative on the Ethics Advisory Board of your university, you strongly feel that cheating on college examinations is unethical. You have never cheated on any exam in your academic career. However, this semester your best friend was desperate for your help, and you allowed him to take a quick "peek" on your answer sheet. Since then, you feel uncomfortable every time you think of the situation. Which of the following concepts best explains your psychological discomfort?
A)Job detachment
B)Cognitive dissonance
C)Emotional labor
D)Emotional dissonance
E)Affective detachment

Accepted Answer

Cognitive dissonance best explains the psychological discomfort here. Cognitive dissonance represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior.

Question 16

You are unlikely to say anything to someone smoking in the non-smoking section of a restaurant if you have no intention of confronting the smoker. Your intention reflects the _____ component of your attitude toward people smoking in restaurants.
A)behavioral
B)intellectual
C)cognitive
D)normative
E)affective

Accepted Answer

The behavioral component refers to how one intends or expects to act toward someone or something. Your intention of not saying anything to someone smoking in the non-smoking section of a restaurant reflects the behavioral component of your attitude.

Question 17

The head of Mia Inc., announced that the company was going to start a project on weekends that would teach self-defense techniques to under-privileged kids in the neighborhood. Thomas decided to register himself for the project as he was a trained kick-boxer. This action of Thomas reflects the _____ component of his attitude.
A)behavioral
B)affective
C)cognitive
D)normative
E)intellectual

Accepted Answer

The behavioral component refers to how one intends or expects to act toward someone or something. Thomas reacted to the announcement by deciding to register himself for the project.

Question 18

According to Ajzen's theory of planned behavior, _____ refers to the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question.
A)intention
B)attitude toward the behavior
C)subjective norm
D)perceived behavioral control
E)predictor

Accepted Answer

Attitude toward the behavior refers to the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question.

Question 19

_____ represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior.
A)emotional dissonance
B)job dissatisfaction
C)cognitive dissonance
D)emotional labor
E)affective detachment

Accepted Answer

Cognitive dissonance represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior.

Question 20

_____ refers to the employee's emotional attachment to, identification with, and involvement in an organization.
A)Normative commitment
B)Affective commitment
C)Continuance commitment
D)Emotional dissonance
E)Cognitive dissonance

Accepted Answer

Affective commitment refers to the employee's emotional attachment to, identification with and involvement in the organization. Employees with a strong affective commitment continue employment with an organization because they want to do so.

Quiz 6: Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

_____ have affective, cognitive, and behavioral components.

According to Ajzen's theory of planned behavior, _____ refers to the perceived social pressure to perform or not to perform the behavior.

_____ relate only to behavior directed toward specific objects, persons, or situations.

According to Ajzen's theory of planned behavior, an individual's _____ is the best predictor of behavior.

In which of the following stages of life is a person least likely to change his or her general attitudes?

The _____ component of an attitude reflects the beliefs or ideas one has about an object or situation.

The _____ component of an attitude refers to how one intends or expects to act toward someone or something.

You are unlikely to say anything to someone smoking in the non-smoking section of a restaurant if you are not irritated by this behavior. Your lack of irritation reflects that the _____ component of your attitude toward people smoking in restaurants is neutral.

You are unlikely to say anything to someone using a cell phone in a restaurant if you believe cell phone use helps people manage their busy lives. Your belief reflects the _____ component of your attitude toward people using cell phones in restaurants.

The boss of a Preamble Systems announced the employees would be going on a trip to San Francisco. A few employees liked the idea and a few of them disliked the idea. According to the nature of attitudes, these evaluations reflect the _____ component of the employees.

The _____ component of an attitude contains the feelings or emotions one has about a given object or situation.

According to Ajzen's theory of planned behavior, _____ is assumed to reflect past experience as well as anticipated impediments and obstacles.

_____ reflects the extent to which an individual identifies with an organization and works to achieve its goals.

You are unlikely to say anything to someone smoking in the non-smoking section of a restaurant if you have no intention of confronting the smoker. Your intention reflects the _____ component of your attitude toward people smoking in restaurants.

According to Ajzen's theory of planned behavior, _____ refers to the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question.

_____ represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior.

_____ refers to the employee's emotional attachment to, identification with, and involvement in an organization.