Whether the decision is to use a direct or an indirect message to deliver bad news,you owe it to your employees and to the community to deliver the exact same message to both internal and external stakeholders because it is fairer that way.

Question

Quizplus · Accepted Answer

The decision to use a direct or indirect message depends on the situation, audience, and sensitivity of the bad news. Internal and external stakeholders may require different approaches due to their varying relationships with the organization, thus the same message might not be appropriate or effective for both groups.

Whether the Decision Is to Use a Direct or an Indirect