Question 1

Describe three functional team roles and discuss how these roles aid in achieving project goals.

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Question 2

As the leader of a new task force,you notice that one of your team members remains silent during meetings.What should you do?

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Question 3

Describe the primary difference between a committee and a task force.

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Question 4

In the evaluating stage of listening,you apply critical thinking skills and separate fact from opinion.

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Question 5

Describe three dysfunctional team roles and how these roles do NOT aid the team in achieving project goals.

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Question 6

Wiki contributors need to let go of traditional expectations of authorship,including individual recognition.

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Question 7

Describe three types of listening: critical listening,content listening,and empathic listening.

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Question 8

List at least three general categories of nonverbal communication.

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Question 9

When planning a meeting,the person holding the meeting prepares a(n)agenda of items to discuss.

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Question 10

You are engaging in selective listening when you tune out a speaker until you hear a word or phrase that gets your attention once more.

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Question 11

List at least three strategies for keeping one's mind from wandering while listening to a speaker.

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Question 12

List at least three benefits of effective listening in business.

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Question 13

Briefly explain why the ability to work effectively in teams is so important in business.

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Question 14

The goal of empathic listening is to understand the speaker's feelings.

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Question 15

What are four potential disadvantages of working in teams?

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Question 16

Proper introductions are an important part of business etiquette.Describe the introduction you would use in each of the following cases:
1.Introducing yourself to a stranger Introducing someone younger to someone older Introducing a junior executive to a senior executive Introducing a fellow executive to a client or customer

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Question 17

Discuss two advantages as well as two disadvantages of online meetings compared to face-to-face meetings.

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Question 18

When it comes to nonverbal communication,your eyes are especially effective for indicating attention and interest,regulating interaction,and establishing dominance.

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Question 19

The goal of critical listening is to evaluate the message at several levels.

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Question 20

Etiquette is proper behaviour in a given situation.

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Quiz 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills