Which of the following tools can be used for customer follow-up and service?
A) Facebook
B) LinkedIn
C) Twitter
D) CRM
E) All of these choices are correct

Question

Quizplus · Accepted Answer

All the listed tools can be used for customer follow-up and service, as social media platforms like Facebook, LinkedIn, and Twitter allow for direct interaction with customers, while CRM systems are specifically designed for managing customer relationships.

Which of the Following Tools Can Be Used for Customer