Which of the following is the problem associated with using the formula sales approach without knowing customers' needs?
A) It will reduce the buyer-seller interaction and make the job difficult for the salesperson.
B) The customer will raise objections only at the closing stage and complicate the sale.
C) The salesperson cannot implement any trial closes with confidence.
D) The customer may not respond to the salesperson's questions.
E) Customer objections may arise early in the presentation.

Question

Quizplus · Accepted Answer

The formula presentation method allows for smooth handling of anticipated questions and objections. However, if the salesperson does not know a customer's needs and uses a planned presentation, the customer will probably raise objections early in the presentation.

Which of the Following Is the Problem Associated with Using