Which of the following would most likely benefit a salesperson?
A) Empathize with the prospect and ask personal questions.
B) Use only questions for which you can anticipate the answer.
C) Use more open ended questions and less close ended questions.
D) Ask a redirecting question when your prospect waits to respond.
E) Do not repeat or summarize what the prospect has just said.

Question

Quizplus · Accepted Answer

Salespeople should use only questions that they can anticipate the answer to otherwise the salesperson may end up in an awkward position. Asking personal questions is unprofessional, and the number of open and closed questions depends on the situation.

Which of the Following Would Most Likely Benefit a Salesperson