Question 1

Switching from the use of a present system to the operation of a new or improved system is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

The term "conversion" refers to the process of moving from an old or current system to a new or improved system. This includes transferring data, training users, and ensuring that the new system is fully operational. The other options (acquisition, software development, documentation) may be part of the process of implementing a new system, but they do not specifically refer to the act of switching from the old to the new system.

Question 2

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n) _______________ activity.
A) acquisition
B) software development
C) testing
D) conversion

Accepted Answer

Assessing and making corrections to programs, procedures, and hardware used by a new system is a part of testing, which involves evaluating the system to find and fix any errors or issues before it goes live. This is an important step in the implementation process to ensure that the system functions correctly and meets the needs of the organization. Acquiring software, developing software, and converting data are all separate steps that occur before the testing phase.

Question 3

Changing data in company databases to new data formats and subsets required by newly installed software is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

The answer of Changing data in company databases to new...

Question 4

Evaluating and acquiring necessary hardware and software resources and information system services is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Evaluating and acquiring necessary hardware and software resources and information system services is commonly referred to as the acquisition phase in the systems development life cycle. During this phase, the organization identifies its needs and assesses potential solutions, evaluates vendors, compares pricing and functionality of available products or services, and ultimately decides which hardware, software, or service vendor to use.

Question 5

When a company needs to evaluate competing proposals for hardware or software acquisition:
A) Each evaluation factor is assigned an equal weight
B) Each evaluation factor is assigned a different number of points, depending on its importance to the company
C) The lowest bid is always the ultimate selection factor
D) Only three things matter: cost, performance, and support

Accepted Answer

Each evaluation factor should be assigned a different number of points based on its importance to the company. This allows for a more comprehensive evaluation and ensures that the proposal chosen meets all of the company's needs, not just the lowest cost or highest performance.

Question 6

According to the text, preventative maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

The text explicitly states that preventative maintenance is all about reducing the chances of system failure or extending the capacity of a current system's useful life. The other options listed describe corrective maintenance and adaptive maintenance, respectively.

Question 7

According to the text, corrective maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

Corrective maintenance is defined as the activities that are carried out after a system has been delivered and installed to correct faults that were not detected during the testing phase. This includes fixing software bugs and logic errors that may have been missed during the implementation testing period. Options B, C, and D refer to different types of maintenance activities such as adaptive, preventive, and perfective maintenance respectively.

Question 8

According to the text, adaptive maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

Adaptive maintenance involves modifying existing functions or adding new functionality to accommodate changes in the business or operating environments. The other options (A, C, and D) describe corrective, preventive, and perfective maintenance, respectively.

Question 9

Software packages that are _______________ aren't a good choice at any price.
A) slow
B) hard to use
C) poorly documented
D) All of the choices are correct.

Accepted Answer

Software packages that are slow, hard to use, or poorly documented can all lead to frustration and decreased productivity, making them a poor choice regardless of the price. It's important to prioritize usability and efficiency when selecting software.

Question 10

The acronym RFP stands for:
A) Request for pricing
B) Request for proposal
C) Request for flat pricing
D) Request for fixed pricing

Accepted Answer

RFP stands for Request for Proposal. This is a business document used to solicit bids from potential vendors for a project, service, or product. It typically details the company’s specific needs and requirements and asks for a proposal outlining how the vendor can meet those needs.

Question 11

Educating management, end users, customers, and other business stakeholders to develop user competencies is a(n) _______________ activity.
A) acquisition
B) testing
C) documentation
D) training

Accepted Answer

Educating management, end users, customers, and other business stakeholders to develop user competencies is a training activity. This involves providing relevant information and instructions to individuals so that they can acquire the necessary skills and knowledge to perform their tasks effectively.

Question 12

A large retail company with many locations may choose to use a conversion strategy in which the new system is put in place at only one location. This method of conversion is called _______________ conversion.
A) parallel
B) pilot
C) phased
D) direct

Accepted Answer

Pilot conversion involves putting the new system in place at only one location or department of a company, allowing the company to work out any issues before implementing the system company-wide. This method is useful for large companies with many locations or departments where a full conversion would be too disruptive.

Question 13

According to the text, perfective maintenance includes:
A) Fixing software bugs and logic errors not detected during the implementation testing period
B) Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C) Reducing the chances of system failure or extending the capacity of a current system's useful life
D) Making changes to an existing system that are intended to improve the performance of a function or interface

Accepted Answer

The answer of According to the text, perfective maintenance includes:
A)...

Question 14

Which of the following statements about documentation is true?
A) Documentation is no longer important because commercial software has online help systems, backed up with Internet-based help systems
B) Documentation serves as a method of communication among the people who develop, implement, and maintain a system
C) Only program modifications and/or customizations need to be documented
D) Documentation is the most expensive part of any system implementation

Accepted Answer

Documentation is important for communication among developers, implementers, and maintainers, as well as for training end-users. It serves as a reference for understanding the system's architecture, design, and implementation details. Online help systems may assist end-users, but they can't replace the detailed technical documentation needed by the development team. Program modifications and customizations also need to be documented, but they are not the only aspects of a system that require documentation. While documentation can be costly, it is a necessary investment in the success of a system implementation.

Question 15

When the systems approach to problem solving is applied to the development of information systems solutions, it is called information systems development or _______________ development.

Accepted Answer

The answer of When the systems approach to problem solving...

Question 16

Developing software that will not be acquired externally and making necessary modifications to software packages that are acquired is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

The activity mentioned in the statement is software development, as it involves creating new software and modifying already acquired software packages. Acquisition refers to the process of obtaining software from external sources, which is not the case here. Documentation and conversion may be involved in the software development process, but they do not encompass all aspects of it.

Question 17

The most important objective to achieve during the _______________ phase is the clear and succinct statement of the problem that the project is to solve, or the goals that it is to achieve.
A) initiating/defining
B) planning
C) executing
D) controlling

Accepted Answer

The initiating/defining phase is the first phase of a project and involves defining the project's purpose and objectives. The most important objective during this phase is to clearly and succinctly state the problem the project is solving or the goals it is achieving. The planning phase involves developing a plan to achieve the objectives, the executing phase involves putting the plan into action, and the controlling phase involves monitoring and adjusting the project as it progresses.

Question 18

According to the text, what is probably the most important contribution of the modern project management approach?
A) Identifying the project as a series of steps
B) Recognizing the importance of user input to the project
C) Eliminating the input of information system specialists
D) None of the selections are considered the most important

Accepted Answer

The text states that modern project management approach identifies the project as a series of steps, which is likely the most important contribution. The other options, recognizing user input and eliminating the input of information system specialists, are not stated to be the most important contribution in the text.

Question 19

The question of compatibility with hardware and software being provided by competing suppliers is a _______________ evaluation factor.
A) performance
B) compatibility
C) technology
D) connectivity

Accepted Answer

The question specifically mentions compatibility with hardware and software from competing suppliers, making compatibility the most important evaluation factor in this scenario. Performance, technology, and connectivity may also be important factors to consider but are not as directly relevant to the issue of compatibility.

Question 20

Recording and communicating detailed system specifications, including procedures for end users and IS personnel and examples of input screens, output displays, and reports, is a(n) _______________ activity.
A) acquisition
B) software development
C) documentation
D) conversion

Accepted Answer

Recording and communicating detailed system specifications, procedures, input screens, output displays, and reports involves documenting the system, which is a critical part of the System Development Life Cycle (SDLC). This documentation serves as a reference for end-users, IS personnel, and any stakeholders involved in the project. Other activities in the SDLC include acquisition, software development, and conversion, but they do not necessarily involve as much documentation as the documentation phase.

Quiz 12: Developing Businessit Solutions

Switching from the use of a present system to the operation of a new or improved system is a(n) _______________ activity.

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n) _______________ activity.

Changing data in company databases to new data formats and subsets required by newly installed software is a(n) _______________ activity.

Evaluating and acquiring necessary hardware and software resources and information system services is a(n) _______________ activity.

When a company needs to evaluate competing proposals for hardware or software acquisition:

According to the text, preventative maintenance includes:

According to the text, corrective maintenance includes:

According to the text, adaptive maintenance includes:

Software packages that are _______________ aren't a good choice at any price.

The acronym RFP stands for:

Educating management, end users, customers, and other business stakeholders to develop user competencies is a(n) _______________ activity.

A large retail company with many locations may choose to use a conversion strategy in which the new system is put in place at only one location. This method of conversion is called _______________ conversion.

According to the text, perfective maintenance includes:

Which of the following statements about documentation is true?

When the systems approach to problem solving is applied to the development of information systems solutions, it is called information systems development or _______________ development.

Developing software that will not be acquired externally and making necessary modifications to software packages that are acquired is a(n) _______________ activity.

The most important objective to achieve during the _______________ phase is the clear and succinct statement of the problem that the project is to solve, or the goals that it is to achieve.

According to the text, what is probably the most important contribution of the modern project management approach?

The question of compatibility with hardware and software being provided by competing suppliers is a _______________ evaluation factor.

Recording and communicating detailed system specifications, including procedures for end users and IS personnel and examples of input screens, output displays, and reports, is a(n) _______________ activity.