While conducting an HRM audit,which of the following will serve as an important customer satisfaction measure in assessing the success of training programs conducted by HR?
A) Percentage of employees participating in training programs per job family
B) Percentage of employees receiving tuition refunds
C) Per capita (average) merit increases
D) Training dollars per employee
E) Quality of introduction or orientation programs

Question

Quizplus · Accepted Answer

Customer satisfaction measures for the success of a training system include quality of introduction or orientation programs. Refer to Table 9.3.

While Conducting an HRM Audit,which of the Following Will Serve