Which of the following is a customer satisfaction measure that indicates the success of the compensation system designed by the HR department of an organization?
A) Competitiveness in local labor market
B) Ratio of average salary offers to average salary in community
C) Per capita (average) merit increases
D) Percentage of overtime hours to straight time
E) Ratio of recommendations for reclassification to number of employees

Question

Quizplus · Accepted Answer

Customer satisfaction measures for the success of a compensation system include competitiveness in the local labor market. Refer to Table 9.3.

Which of the Following Is a Customer Satisfaction Measure That