Isaac, a human resources manager, has to layoff either of two department heads, Aisha or Ben, because the downsizing process that's going on in the organization calls for the merging of their two departments. However, Isaac cannot decide whom to layoff, since they are both excellent managers and he doesn't want to dismiss either of them. In this case, Isaac is having a difficult time making a decision due to experiencing _____ conflict.
A)interdependence
B)organizational
C)cognitive
D)psychological
E)affective

Question

Quizplus · Accepted Answer

Conflict occurs when there are opposing pressures from different sources, occurring on the level of psychological conflict or of conflict between individuals or groups. For instance, a manager may have to decide whom to lay off when he doesn't want to lay off anyone.

Isaac, a Human Resources Manager, Has to Layoff Either of Two