Upward communication refers to the flow of information from
A)subordinates to supervisors.
B)internal to external stakeholders.
C)higher to lower ranks in the organization.
D)support department to a line department.
E)organizations to customers.

Question

Quizplus · Accepted Answer

Upward communication travels from lower to higher ranks in the hierarchy. It is important because management gains a more accurate picture of subordinates' work, accomplishments, problems, plans, attitudes, and ideas. Employees can relieve some of their frustrations and achieve a stronger sense of participation in the enterprise.

Upward Communication Refers to the Flow of Information from