The process of reflection
A)facilitates accurate two-way communication.
B)is the responsibility of the sender.
C)can be minimized with effective listening techniques.
D)distorts information and misunderstandings result.
E)places a greater emphasis on talking than on listening.

Question

Quizplus · Accepted Answer

Reflection is a process by which a person states what he or she believes the other person is saying. This technique places a greater emphasis on listening than on talking and the result is more accurate two-way communication.

The Process of Reflection