Question 1

Leveling normal fluctuations at the boundaries of the environment is called _____.

Accepted Answer

The answer of Leveling normal fluctuations at the boundaries of...

Question 2

The process of sharing power with employees is called _____.

Accepted Answer

The process of sharing power with employees is known as empowerment. This involves giving employees greater decision-making authority, accountability, and responsibility for their work. It can lead to increased motivation, job satisfaction, and productivity, as well as improved customer service and innovation within the organization.

Question 3

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Accepted Answer

The answer of The attitude and behavior patterns that shape...

Question 4

Purple Technology is a communication and information technology corporation.The company makes it a point to stress to its employees that innovation is its core strength.The employees even get an hour a day to brainstorm and come up with out-of-the-box ideas.This highlights the _____ of the company.

Accepted Answer

The emphasis on innovation and the allocation of time for brainstorming suggests that Purple Technology has a strong organizational culture that values creativity and encourages its employees to think outside the box.

Question 5

Which of the following statements about organizational culture is true?

Accepted Answer

The statement "Who is hired and fired and why indicate the firm's real value and are a clue to the culture" is true. The other statements are false. Corporate mission statements may not reflect the actual culture of a firm, a strong culture usually means a shared set of values, and cultures can become outdated and need to be changed in response to a new environment. It is important to consider culture when considering a merger, as different cultures can clash and cause integration issues.

Question 6

When Connie read the survey of regional businesses,she was investigating _____.

Accepted Answer

Connie was investigating the survey of regional businesses, which suggests that she was looking at the competitive environment. The survey would have likely provided information about other businesses in the region and their operations, which would have allowed Connie to assess the competitive landscape.

Question 7

NBIC (National Bicycle Industrial Company)of Japan specializes in mass customization in order to cater to the changing demands of its customers.Customers can choose the frame and other parts of the bicycle and it is made according to their order.This is one example of how NBIC uses _____.

Accepted Answer

NBIC uses flexible processes to cater to the changing demands of its customers through mass customization.

Question 8

According to the competing values model,if an organization's culture is internally oriented and flexible and tends to be based on the values and norms associated with affiliation,it could be best described as a(n)_____.

Accepted Answer

A group culture is internally focused and values collaboration, teamwork, and loyalty. It is also flexible and adaptable to changes. This aligns with the values and norms associated with affiliation, making it the best fit for the described scenario. The other options are not suitable as they do not match the characteristics mentioned in the question.

Question 9

Findings about changing customer preferences and others who sell antique jewelry are associated with the:

Accepted Answer

The competitive environment as described by Porter includes factors such as changing customer preferences and the actions of competitors.

Question 10

In Scenario A,which of the following elements of the macroenvironment was part of Connie's findings?

Accepted Answer

The answer of In Scenario A,which of the following elements...

Question 11

Quartermaine University has just formed a board of trustees and invited 25 of its wealthiest alumni to join.In this example,Quartermaine University is demonstrating _____.

Accepted Answer

Quartermaine University is demonstrating cooptation by inviting its wealthiest alumni to join the board of trustees. Cooptation is the process of bringing in a person or group from outside an organization to fill a leadership or decision-making role, often in order to give an appearance of diversity or to gain support from a particular constituency.

Question 12

Alyssa owns Carver Gifts,a handmade greeting cards store.She is projecting that the economy will rebound this fall.She ordered additional holiday gift merchandise in February in anticipation of possible surge in sales during the holiday season.In this case,which of the following methods is Alyssa using to be sure she has enough gifts for those extra holiday customers?

Accepted Answer

Alyssa is using buffering to ensure she has enough gifts for the holiday season. Buffering involves storing inventory in advance to protect against unexpected demand or supply chain disruptions. By ordering additional holiday gift merchandise in advance, Alyssa is creating a buffer to ensure she has enough inventory to meet potential customer demand during the holiday season. Just-in-time inventory management involves ordering inventory only when it is needed to minimize inventory holding costs, smoothing involves balancing production to avoid both overproduction and underproduction, benchmarking involves comparing one's own performance against industry standards, and diversification involves expanding one's product or service offerings to reduce dependency on a single product or market. None of these methods are directly applicable to Alyssa's situation of ordering additional inventory to meet potential holiday demand.

Question 13

Western Allied Heath and Grant Pharmaceuticals are two pharmaceutical companies that have joined forces with one another to lobby against a controversial Medicare reform.This action is referred to as _____.

Accepted Answer

The action of two pharmaceutical companies joining forces to lobby against a Medicare reform is referred to as a coalition.

Question 14

Methods for adapting the technical core to changes in the environment are known as _____.

Accepted Answer

The answer of Methods for adapting the technical core to...

Question 15

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Accepted Answer

Buffering is the act or practice of creating a buffer, which is a reserve or extra supply of something, to provide extra protection or benefits against unforeseen circumstances or events. It helps in smooth functioning of the resources and mitigating the effects of potential disruptions or variations.

Question 16

Which of the following elements of the macroenvironment is most closely associated with the findings about the historical preservation district?

Accepted Answer

The establishment of a historical preservation district involves adherence to laws and regulations regarding the preservation of buildings and structures of historical significance. Therefore, the element of the macroenvironment most closely associated with this finding is laws and regulations.

Question 17

According to the competing values model,if an organization's culture is externally oriented and focused on control with its primary objectives as productivity,planning,and efficiency,it could be best described as a(n)_____ culture.

Accepted Answer

The rational culture in the competing values model is externally oriented and focused on control, with primary objectives of productivity, planning, and efficiency.

Question 18

The set of important assumptions about an organization and its goals and practices that members of the company share is called organization _____.

Accepted Answer

The set of assumptions, values, beliefs, and norms that are shared by members of an organization is called organization culture. It reflects the company's personality and defines how things are done within the organization.

Question 19

Which of the following can be a useful clue about an organization's culture?

Accepted Answer

The way employees interact with each other can give insights into an organization's culture, such as whether it is collaborative or competitive, hierarchical or flat, or values diversity and inclusion.

Question 20

Candace recently got promoted to a managerial role in a bureaucratic organization.The industry had been changing dramatically,and Candace suggested that the management team encourage employees to develop confidence by giving them some control and authority in order to create a more flexible,adaptable organization.Here,Candace is suggesting the use of _____ with employees.

Accepted Answer

Candace is suggesting the use of empowerment with employees, which involves giving them control and authority to make decisions and take ownership of their work. This can help create a more flexible and adaptable organization. Smoothing involves conflict resolution, benchmarking involves comparing performance to industry standards, cooptation involves bringing opposition into the decision-making process, and coalition involves forming alliances with other groups.

Quiz 2: The External and Internal Environments