"Mr.Smock,here are copies of letters from three owners of flower shops in the area who consistently buy cut flowers from our company.As you can see,they are extremely pleased with our quick delivery and product freshness." The letters this sales representative is showing Mr.Smock are examples of:
A) propositions.
B) demonstrations.
C) illustrations.
D) attestations.
E) testimonials.

Question

Quizplus · Accepted Answer

The letters from the owners of flower shops demonstrate their satisfaction with the sales representative's company, which is an example of a testimonial. Testimonials are statements from satisfied customers that help build trust and credibility with potential customers.

"MrSmock,here Are Copies of Letters from Three Owners of Flower