While writing business messages,avoid terms that unnecessarily focus on differences.
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Q6: It is important to avoid analogies when
Q7: The most important stage of creating effective
Q8: Starting each sentence with "I," helps create
Q9: In content and form,a business message should
Q10: Exaggeration adversely impacts readers' perception of the
Q12: An indirect approach is often effective for
Q13: Use either/or logic to strengthen business positions.
Q14: The process of developing business messages involves
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