A person who has to deliver bad news should avoid
A) using a neutral subject line for the message.
B) including a short buffer at the beginning of the message.
C) expressing sympathy to the readers.
D) taking the blame for something that is not his or her fault.
E) providing a rationale for the unfavorable decision made.

Question

Quizplus · Accepted Answer

Avoid taking responsibility if you are not at fault.

A Person Who Has to Deliver Bad News Should Avoid