In their book,First,Break All the Rules,based on research by the Gallup Corporation,authors Marcus Buckingham and Curt Coffman argue about the reasons for the inefficiency in organizations.Based on their assumptions,what is the message to managers?
A)People can learn competence in any area they choose.
B)People's greatest area for growth lies in their personal weakness.
C)Problem employees should be retrained.
D)Problem employees should be reassigned to new managers in the same division.
E)Problem employees should be divested.

Question

Quizplus · Accepted Answer

According to Buckingham and Coffman, the message to managers is that problem employees should be divested. This means that instead of trying to train or reassign problem employees, managers should let them go and focus on hiring and developing employees who have the potential to be top performers. The authors argue that too often, managers waste time and resources on trying to fix problem employees, when in reality, these employees are unlikely to change and are holding the organization back. By divesting problem employees, managers can create a stronger and more productive team.

In Their Book,First,Break All the Rules,based on Research by the Gallup