_____ leads to organizational transformation, by introducing new products, services, and ways of doing business, based on creative lateral thinking that alters current core assumptions.
A) Incremental change
B) First-order change
C) Second-order change
D) Continuous change

Question

Quizplus · Accepted Answer

Second-order change involves a significant shift in the organization's structure, culture, and strategy. It requires creative and innovative thinking to challenge existing assumptions and introduce new products, services, and ways of doing business. This type of change leads to organizational transformation and can result in a competitive advantage in the marketplace. Incremental change (A) focuses on small improvements to existing processes, while first-order change (B) involves making changes within the existing structure and culture. Continuous change (D) involves ongoing improvements and adjustments to processes but does not necessarily require a significant shift in the organization's core assumptions.

_____ Leads to Organizational Transformation, by Introducing New Products, Services