Question 1

_____ involves a specific initiative that solves a problem, and/or makes improvements, in ways that do not present a challenge to current methods and thinking.

Accepted Answer

First-order change typically involves incremental improvements to existing practices, without challenging the underlying assumptions or values. It is a specific initiative aimed at solving a particular problem without fundamentally changing the overall system or organization. Second-order change, on the other hand, involves more radical transformations that challenge existing norms and may require new ways of thinking and operating. Transformational change and radical change are also more significant than first-order change, and they can have a more profound impact on the entire system or organization.

Question 2

Which of the following is an operational innovation?

Accepted Answer

Operational innovation refers to improving the way a company does something to increase efficiency, reduce costs, or improve quality. In this case, reducing assembly time by reducing the number of parts is an example of operational innovation. Choices A, C, and D are not examples of operational innovation as they involve introducing new products or launching new business lines, which are considered as product or strategic innovations.

Question 3

_____ are those that are implemented in anticipation of, or in response to, known trends and developments.

Accepted Answer

Planned changes are those that are intentionally implemented by an organization in anticipation of, or in response to, known trends and developments. These changes are typically planned well in advance and are proactive in nature. Other types of changes include adaptive changes, which are made in response to unforeseen events or circumstances, reorientation changes, which involve a shift in an organization's strategic direction, and emergent changes, which occur spontaneously or as a result of unexpected events.

Question 4

HomeCare Corp. is a manufacturer of household utilities. A recent fire at one of its production units caused HomeCare to reduce its production. This change in production is known as a(n) _____.

Accepted Answer

The answer of HomeCare Corp. is a manufacturer of household...

Question 5

GoFire Inc., a manufacturer of sportswear, starts adding sweat resistant padding to its football helmets to enhance their comfort. This addition is most accurately termed a(n) _____.

Accepted Answer

Adding sweat resistant padding to football helmets is a small improvement that enhances comfort, but it does not significantly alter the overall design or function of the helmet. Therefore, this change can be classified as an incremental change.

Question 6

According to Everett Rogers, who among the following take longer to reach a decision to change, but are still ahead of the average?

Accepted Answer

The Early Majority take longer to reach a decision to change but are still ahead of the average, adopting innovations just before the 'average' member of a society.

Question 7

_____ leads to organizational transformation, by introducing new products, services, and ways of doing business, based on creative lateral thinking that alters current core assumptions.

Accepted Answer

Second-order change involves a significant shift in the organization's structure, culture, and strategy. It requires creative and innovative thinking to challenge existing assumptions and introduce new products, services, and ways of doing business. This type of change leads to organizational transformation and can result in a competitive advantage in the marketplace. Incremental change (A) focuses on small improvements to existing processes, while first-order change (B) involves making changes within the existing structure and culture. Continuous change (D) involves ongoing improvements and adjustments to processes but does not necessarily require a significant shift in the organization's core assumptions.

Question 8

According to Everett Rogers, who among the following are usually the first in their social grouping to adopt new approaches and behaviors?

Accepted Answer

Innovators are usually the first in their social grouping to adopt new approaches and behaviors, according to Everett Rogers.

Question 9

Which of the following statements is True of second-order change?

Accepted Answer

Second-order change is characterized by being disruptive and discontinuous, as it involves fundamental shifts in underlying assumptions and behaviors. It goes beyond minor improvement to the existing structure and requires significant transformation. It challenges traditional thinking and assumptions, leading to major shifts in the system.

Question 10

Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil war in that country. The change in operations experienced by Beltip is most accurately termed as a(n) _____.

Accepted Answer

The answer of Beltip Corp. was forced to shut its...

Question 11

_____ are those that just happen, or have to happen, in response to unforeseen events, such as the sudden opening of new market opportunities, or accidents and failures.

Accepted Answer

Emergent changes are those that occur in response to unforeseen or unexpected events, such as new market opportunities, accidents or failures. These changes cannot be planned for in advance, and rather emerge as a response to the situation at hand.

Question 12

SonoTech Corp., a headphones manufacturer, adds a noise-cancelling option to its existing line of headphones. This is a(n) _____.

Accepted Answer

Adding a noise-cancelling option is a first-order change as it involves an incremental improvement to an existing product line without altering the fundamental nature of the business.

Question 13

_____ are opinion leaders who evaluate ideas carefully, take risks, help to adapt new ideas to local settings, and have effective networking skills.

Accepted Answer

Early adopters are recognized for their willingness to adopt innovations sooner than most others in their social system. They have a higher degree of opinion leadership, carefully evaluate new ideas, are more willing to take risks compared to later adopters, and possess strong networking skills that help them influence others' attitudes towards new ideas or products.

Question 14

Which of the following statements is True of operational innovations?

Accepted Answer

Operational innovations typically involve changes to internal processes and systems, which are not immediately visible to external stakeholders. Therefore, they often have to be implemented before anyone can really see how they are going to work. Option A is incorrect because operational innovations can be just as difficult to implement as product innovations, depending on the complexity of the changes involved. Option C is incorrect because while operational innovations may be important for some companies, they are not universally regarded as the most important source of competitive advantage. Option D is an unsupported statement and is therefore incorrect.

Question 15

Which of the following is a difference between sustaining innovations and disruptive innovations?

Accepted Answer

Sustaining innovations improve existing products and processes, while disruptive innovations introduce wholly new processes and services. This is the fundamental difference between the two types of innovation. Option A is incorrect because sustaining innovations are incremental in nature and build on the existing technology, while disruptive innovations bring about a significant change. Option B is incorrect because disruptive innovations challenge established assumptions, while sustaining innovations are aligned with them. Option D is incorrect because both sustaining and disruptive innovations can be products or operational innovations.

Question 16

Incremental change differs from transformational change in that incremental change is:

Accepted Answer

Incremental change is small and gradual, while transformational change is radical and groundbreaking.

Question 17

TrebleTip Corp., a producer of musical instruments, decides to start manufacturing personal computers that are compatible with its amplifiers and effects processors. This change by TrebleTip is a(n) _____.

Accepted Answer

The decision by TrebleTip Corp. to start manufacturing personal computers that are compatible with its amplifiers and effects processors represents a second-order change. This is because the company is making a fundamental shift in its business strategy by entering a completely new market that is different from its core business of producing musical instruments.

Question 18

Which of the following statements is True of first-order change?

Accepted Answer

First-order change is characterized by a degree of continuity and order because it involves making small adjustments in current practices or systems without fundamentally altering underlying assumptions or beliefs. It is not typically disruptive or discontinuous, and it does not involve rapid, groundbreaking shifts in behavior or attitudes. Therefore, option B is the correct answer.

Question 19

Which of the following statements is True of disruptive innovations?

Accepted Answer

Disruptive innovations introduce wholly new processes and services as opposed to incremental changes to existing products and services. While they may cause some initial chaos and upheaval, this is not always the case for all disruptive innovations.

Question 20

Owing to a recent legislation requiring game developers to restrict the amount of violence in their video games, DynaPlay Inc. removed certain violent elements from its upcoming line of games. This change is most accurately termed as a(n) _____.

Accepted Answer

The change implemented by DynaPlay Inc. is a planned change as it was brought about by an external mandate or legislation, and the company made a deliberate effort to comply with the new regulations by removing violent elements from their games.

Quiz 5: What Changesand What Doesnt