Which of the Following Statements About Using the Telephone to Make

Which of the following statements about using the telephone to make sales appointments is FALSE?

A) A secretary might try to prevent the sales rep from getting an appointment or talking to the prospect on the telephone.
B) A prospect might have objections or reasons for not granting an interview.
C) Prospects frequently ask questions about the salesperson's product.
D) The goal of the telephone call is to sell the product.
E) If you reach the prospect's voice mail, it is best not to leave a message.