The mum effect results when employees in an organization:
A)avoid sharing bad news because they do not want to be blamed.
B)view the delivery of bad news opportunistically.
C)take quick actions to rectify the problems conveyed by a bad-news message.
D)take responsibility for bad events even if they are not at fault.
E)convey bad news to the top executives quickly.

Question

Quizplus · Accepted Answer

In many organizations, employees are reluctant to share bad news. They do not want to disappoint others, and they do not want to be blamed. When many employees in an organization avoid sharing bad news, the result is the mum effect.

The Mum Effect Results When Employees in an Organization