Knowledge workers gather and interpret information to improve a product or process.They are known for using "their head more than their hands."

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Knowledge workers are individuals who are involved in utilizing their knowledge and expertise to gather, analyze, and interpret information to improve a product or process. This could include professionals in fields such as research, development, design, and analysis, and they typically rely more on their intellectual abilities and knowledge than on manual labor or physical exertion. Hence, knowledge workers are known for using "their head more than their hands."

Knowledge Workers Gather and Interpret Information to Improve a Product