Jill is the head nurse on a unit in a large hospital.Two of the staff nurses are constantly arguing and blaming each other for mistakes,and a resolution has not occurred in months.To solve the existing conflict,which is the most desirable conflict resolution?
A) Avoiding.
B) Competing.
C) Compromising.
D) Collaborating.

Question

Quizplus · Accepted Answer

Collaborating is the most desirable conflict resolution in this situation because it involves working together to find a mutually acceptable solution to the problem. This approach can help the two nurses communicate better, understand each other's perspectives, and find a resolution that satisfies both parties. Avoiding the conflict may allow it to continue and compromise may not fully resolve the issue. Competing may escalate the conflict and create further division between the two nurses.

Jill Is the Head Nurse on a Unit in a Large